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Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.  (WHITE PAPER) READ ABSTRACT |

DataDirect XML Converters Allow Health Care Payers and Providers to Comply with X12 EDI Standards by DataDirect Technologies February 01, 2009 - (Free Research) In this product review, Benefitfocus IT professionals discuss their experiences with DataDirect XML Converters 4.0. They rate the product using several criteria and detail how the implemented the product into their IT enterprise.  (WHITE PAPER) READ ABSTRACT |

Self-Service is Coming to IT Service Delivery…What You Need to Know by Surgient October 28, 2009 - (Free Research) User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.  (WEBCAST) READ ABSTRACT |

Forrester Vendor Snapshot: Lombardi Blueprint Bridges Gap Between Process Discovery and Execution by Lombardi Software December 18, 2009 - (Free Research) This paper discusses how Blueprint takes direct aim at MS Word, PowerPoint, and Visio as the tools of choice for process analysts. Read more to learn how Blueprint is a lightweight process discovery tool that is tailored to support geographically dispersed process discovery teams.  (WHITE PAPER) READ ABSTRACT |

From Business Intelligence to Business Optimization by IBM October 05, 2009 - (Free Research) This whitepaper, written by Hurwitz and Associates, talks about moving from Business Intelligence to Business Optimization and the road to increased business benefits.  (ANALYST REPORT)

Compliant Manufacturing Operations In Life Sciences Companies by SAP AG June 02, 2009 - (Free Research) With compliant manufacturing operations, you can deliver quality products to customers consistently and meet good manufacturing practices regulations at the lowest cost possible - all key to leading the competition. How can you achieve such objectives? With software and services from SAP and our partners.  (WHITE PAPER) READ ABSTRACT |

EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap by CA October 19, 2009 - (Free Research) Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.  (WHITE PAPER) READ ABSTRACT |

If it’s Just a Disk … Why the Reliability Gap Between Storage Vendors? by Nexsan Technologies November 18, 2009 - (Free Research) If all storage array vendors buy disk drives from the same small set of disk manufacturers then why is there such a big reliability gap between storage vendors?  (WHITE PAPER) READ ABSTRACT |

Closing the Gap with ERP EWM: Yard Management and Cross Docking by CDC Global Services - Catalyst November 12, 2009 - (Free Research) This white paper is designed to give warehouse operations and IT managers an understanding of the capabilities of SAP's ERP Yard Management and Cross-Docking solutions. Introduced with Release 4.7 extension set 2.0, SAP continues to improve its Logistics offering, while minimizing the gap between Best-of-Breed software solutions.  (WHITE PAPER) READ ABSTRACT |

How White Papers Can Boost Your Lead Gen Campaigns by KnowledgeStorm Webinars (E-mail this company) October 2006 - (Free Research) In this presentation document, white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating effective white papers that attract prospects in droves.  (ANALYST REPORT) READ ABSTRACT |

How White Papers Can Turbo-Boost Your Lead Gen Campaigns by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) In this upcoming Webcast, "How White Papers Can Turbo-Boost Your Lead Gen Campaigns", white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating white papers that attract prospects in droves. This Webcast is presented by KnowledgeStorm.  (WEBCAST) READ ABSTRACT |

Managing Risk In Perilous Times: Practical Steps to Accelerate Recovery by SAP AG June 2009 - (Free Research) In this research, we examine the lessons that have been learnt from the current financial crisis, and propose ten practical lessons that could help to address perceived weaknesses in risk identification, assessment and management.  (WHITE PAPER) READ ABSTRACT |

Managing Risk in Perilous Times. Practical Steps to Accelerate Recovery by SAP AG July 2009 - (Free Research) Examine lessons learned from the current financial crisis in this EIU report. The report proposes ten practical lessons that could help address perceived weaknesses in risk identification, assessment, and management.  (WHITE PAPER) READ ABSTRACT |

WindowTester Pro: An Innovative Solution for Automated Testing of Java Graphic User Interfaces by Instantiations September 2007 - (Free Research) This paper describes how WindowTester Pro software is used to solve the problems associated with testing all elements of an application’s GUI.  (WHITE PAPER) READ ABSTRACT |

In my Defense let me State that the Bed was Already on Fire when I climbed into it -- A Guide for Medical Device Developers to design better products, save money, and meet FDA/CDRH requirements by IBM March 2009 - (Free Research) The CDRH (Center for Devices and Radiological Health) is in the process of updating their standards and suggested practices. They are going to be more strict with medical device developers. The purpose of this paper is to present the medical device developer guidelines for complying with the "suggestions" of the CDRH.  (ANALYST REPORT) READ ABSTRACT |

Controlling Microsoft Excel Chaos With Business Intelligence by Information Builders Inc. (E-mail this company) August 2006 - (Free Research) Enterprises can take control of the burgeoning number of unsanctioned spreadsheets by adopting a policy of centralized master spreadsheet generation. Learn how WebFOCUS creates fully summarized, organized, and styled Excel spreadsheets with complex formulas already in place, lowering the potential for keystroke and logic error.  (WHITE PAPER) READ ABSTRACT |

How to ensure a healthy virtual infrastructure by Novell Inc. December 2009 - (Free Research) Watch this webcast to learn the importance of effective virtual server management in your data center. Learn how virtualization health checks and consolidation planning can enable your organization to proactively predict when to improve capacity and resource utilization while minimizing contention.  (WEBCAST) READ ABSTRACT |

eGuide: E-Discovery - What You Need To Know by Google December 2009 - (Free Research) In this expert E-guide, you will explore the importance of e-discovery through key tips and how you can assure you do not have e-discovery gaps in your information management process. Also, learn the do's and don'ts from two large corporations around their experiences with e-discovery and document retention.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Bridging the Lean Manufacturing Gap by Infor December 2009 - (Free Research) No matter how lean your organization is, you've got a bridge to cross to improve productivity, profitability and market advantage. This eBook will help you to cross that bridge by providing your company with the keys to get going and to turning your organization into a real Lean company that can compete with any organization.  (EBOOK) READ ABSTRACT |

E-Guide: Increase Quality and ROI with SAP Certification and Training by SkillSoft Corporation November 2009 - (Free Research) Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Why Traditional Anti-Malware Solutions Are No Longer Enough by AVG Technologies USA, Inc. November 2009 - (Free Research) Security used to be a straightforward matter. Email was the primary attack vector. Simply installing an anti-virus product and using caution with attachments was enough. Today's threats are rapidly evolving, stealthy, and targeted. Read this paper to find out where your current security solutions may be lacking and how to close that gap.  (WHITE PAPER) READ ABSTRACT |

Pocket E-Guide: The Top Causes of Windows Server Security Risks by ESET November 2009 - (Free Research) In this Pocket E-Guide, you will find insight into the causes of persistent Windows server security risks. Learn how a lack of standards adoption, delegation, and coordination among security teams can lead to compliance gaps and security breaches, and why a lack of cohesive priorities within a team can create significant Windows vulnerabilities.  (EGUIDE) READ ABSTRACT |

Bloor white paper: The Importance of an Information Strategy by IBM December 2008 - (Free Research) In this paper we will discuss what an Information Strategy is, why it is important, and what it takes to build one. We will also consider IBM's Information Agenda, that company's approach to assisting in the development of an Information Strategy.  (WHITE PAPER) READ ABSTRACT |

10 ASP.NET Tips To Increase Productivity and Simplify Maintenance by Global Knowledge May 2009 - (Free Research) The more you know about built-in functionality in the .NET framework and ASP.NET, the less code you have to write, which ultimately makes your applications more maintainable. This white paper outlines several different tips to enhance developer productivity and reduce the amount of code that needs to be written in many cases.  (WHITE PAPER) READ ABSTRACT |

SharePoint E-Zine Volume 8: Must-have Free SharePoint Tools and Add-ons by SearchWinIT March 2009 - (Free Research) In this issue you will learn about some handy tools and utilities that are helpful to fill in SharePoint functionality gaps.  (EZINE) READ ABSTRACT |

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