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Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc

November 03, 2009 - (Free Research)
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. 
(ANALYST BRIEF) READ ABSTRACT |

Show Me the Money - How Life in the ITIL Fast Lane Can Deliver Success by Numara Software

December 22, 2009 - (Free Research)
In this white paper, authored by Numara® Software and Pink Elephant, we examine the critical role of having effective processes in driving down service costs. In particular, the paper demonstrates the importance of process and automation in helping IT executives stretch their IT budget further. 
(WHITE PAPER) READ ABSTRACT |

IT Survey Results: Top Priorities Through 2010 by BMC Software, Inc

November 09, 2009 - (Free Research)
What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies. 
(WHITE PAPER) READ ABSTRACT |

Change Management: Reduce the Chaos by Taking Control by Numara Software

February 19, 2009 - (Free Research)
This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business. 
(WEBCAST) READ ABSTRACT |

CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
This paper explores core principles companies can use to help them select a CRM system. 
(WHITE PAPER) READ ABSTRACT |

Boosting Efficiency with IT Process Automation by CA

June 2008 - (Free Research)
As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. 
(WHITE PAPER) READ ABSTRACT |

Information Security Essential Guide to SIMs by Information Security Magazine

November 2009 - (Free Research)
Security information management systems can now be used for proactive risk management and business intelligence. This Essentials Guide explains how this can be achieved. Read on to find articles that cover topics like today's SIM trends, incident response, threat management, and data analysis. 
(EGUIDE) READ ABSTRACT |

Service Management: Minimizing and Avoiding Downtime by IBM

December 2009 - (Free Research)
Adrian Mitu, of IBM, discusses the importance of service availability and performance. Companies need to be more effective at solving service problems-- by minimizing service downtime and reducing the number of incidents. 
(WEBCAST)

Monitor, Diagnose and Prioritize Infrastructure Problems Based on Business Impact by Hewlett-Packard Company

June 2009 - (Free Research)
Read this whitepaper to learn about a software solution that brings together all the capabilities you need to respond effectively to these challenges by providing end-to-end event, performance and availability management so that, at all times, IT staff is able to understand any IT event in terms of its impact on the business. 
(WHITE PAPER) READ ABSTRACT |

Crossing the Chasm Between the Service Desk and Operations by BMC Software, Inc

June 2009 - (Free Research)
IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups. 
(WHITE PAPER) READ ABSTRACT |

Why Your Organization Needs to Implement DLP (Data Loss Prevention) by Blue Coat

October 2008 - (Free Research)
Sometimes a bad egg will exploit a security vulnerability on purpose for personal gain. Much more often, though, expensive data loss incidents are caused by good people who just made an honest mistake. A good DLP solution will protect from the few bad ones who are trying to hurt the business, and also from the many good - but fallible - employees. 
(ANALYST REPORT) READ ABSTRACT |

E-Guide: Developing and Instituting Corporate Mobile Device Policies by BlackBerry

April 2008 - (Free Research)
To learn how to develop appropriate policies for your organization and how to enforce them with mobile security and management tools, read this expert series of tips written by Mark Tauschek. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

Security Behind BlackBerry by BlackBerry

September 2006 - (Free Research)
Download this white paper and gain a better understanding of the security tools that come preinstalled with the Blackberry solution and discover how to use these tools to better secure your BlackBerry deployment. 
(WHITE PAPER) READ ABSTRACT |

IP Network Configuration and Vulnerabilities: What You Don't Know Can Hurt You by Telcordia Technologies Inc.

December 2009 - (Free Research)
This Yankee Group report outlines the importance of taking both a broad and narrow approach to maintaining the health of network and security infrastructure. In the following sections, we describe and analyze the current risk landscape for enterprises and show the current state of operational management for enterprise networks and security. 
(WHITE PAPER) READ ABSTRACT |

Mobile Management: Reducing Risks and Maximizing Return by Absolute Software

December 2009 - (Free Research)
Watch this webcast to gain insight into industry trends in mobile security and available options for securing data on laptops and mobile devices. Learn about a remote management and data protection tool that enables organizations to get the most from their existing IT resources using cloud-based services. 
(WEBCAST) READ ABSTRACT |

Tripwire PCI DSS Event: How to be ready for PCI DSS Compliance in 2010 by Tripwire, Inc.

December 2009 - (Free Research)
This collection of slides from the PCI DSS 1.2 Roundtable Dinner Reception, prepared by Mathieu Gorge, CEO of VigiTrust, presents an overview of PCI DSS regulations, how they’re changing, and what your organization can do to stay compliant. 
(PRESENTATION) READ ABSTRACT |

Presentation Transcript: Data Protection Market Drivers and Channel Opportunities by Sophos Inc.

December 2009 - (Free Research)
Join Andy Briney and Chris Doggett as they provide insight into the reseller opportunities in data leak protection and endpoint security. Read this transcript to get answers to your biggest data leak protection reseller questions, including how a partner can differentiate themselves and what a VAR should consider when searching for a solution. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Taking Back Control of Information Flow—Why Organizations Should Implement Data Loss Prevention (DLP) by Symantec Corporation

June 2009 - (Free Research)
This paper offers a question-and-answer style discussion of data loss prevention (DLP) and why it is essential for organizations to implement in today's depressed economic environment. 
(ANALYST REPORT) READ ABSTRACT |

How a PDF Can Lead to a Serious Malware Infection by ESET

December 2009 - (Free Research)
In this episode of The Malware Report, Randy Abrams talks about a vulnerability in Adobe Acrobat Reader that can lead to potentially serious malware infections. Listen in to find out more about this vulnerability and how to ensure that your system isn’t compromised by just opening the wrong PDF file at the wrong time. 
(PODCAST) READ ABSTRACT |

Protecting Enterprise Data with Proofpoint Encryption by Proofpoint, Inc.

October 2009 - (Free Research)
More than ever before, enterprises are under pressure to protect private data. Learn more about Proofpoint Encryption, Proofpoint's easy-to-deploy and easy-to-use policy-based email encryption solution and why email encryption is a critical component of today's email security solutions. 
(WHITE PAPER) READ ABSTRACT |

How to Manage Security: When Less is More by McAfee, Inc.

September 2009 - (Free Research)
Management--Command and control from one location. Just enough may not be enough when it comes to security. But how much is enough? Find out how McAfee can help you stay protected without turning security into a full-time job. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Log Management: How to Develop the Right Strategy by SecureWorks

December 2009 - (Free Research)
This white paper provides guidance on how to develop a strategic approach to managing and monitoring logs, a key function required for compliance with many regulatory mandates and a critical defense against security threats. 
(WHITE PAPER) READ ABSTRACT |

Data Protection Market Drivers and Channel Opportunities by Sophos Inc.

November 2009 - (Free Research)
Join Andy Briney and Chris Doggett as they provide insight into the reseller opportunities in data leak protection and endpoint security. In this videocast get answers to your biggest data leak protection reseller questions, including how a partner can differentiate themselves and what a VAR should consider when searching for a solution. 
(VIDEO) READ ABSTRACT |

How to Sell Network Security to the Retail Industry by WatchGuard Technologies, Inc.

June 2009 - (Free Research)
This white paper discusses the nature of the retail marketplace moving forward and identifies the drivers behind retailers’ interest in data, network, and transaction security. Learn who the key decision makers in retail really are and find out how they play different roles depending on their size. 
(WHITE PAPER) READ ABSTRACT |

How to Sell Network Security to the Healthcare Industry by WatchGuard Technologies, Inc.

July 2009 - (Free Research)
Use this white paper to enhance your knowledge of healthcare IT spending decisions and how to successfully engage the healthcare market with the right technology services and solutions. With a heightened awareness of industry trends, challenges, players, and needs, you will be better equipped to sell to healthcare providers. 
(WHITE PAPER) READ ABSTRACT |

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