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Converged Communications: The Time Is Now by CDW Corporation September 01, 2009 - (Free Research) This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network.  (EGUIDE) READ ABSTRACT |

Customer Experience IQ Report by Vovici October 20, 2009 - (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.  (WHITE PAPER) READ ABSTRACT |

Get Connected: IP Convergence is No Longer a Thing of the Future, It's Now The Cost of Doing Business by CDW Corporation September 02, 2009 - (Free Research) No longer a thing of the future, IP Convergence is now the cost of doing business. Unified Communications (UC) is the target destination for many enterprises. And while the concept is no longer new, IP convergence remains the first major step on that path.  (WHITE PAPER) READ ABSTRACT |

Networking Solutions Resource Center by Cisco Systems, Inc. November 06, 2009 - (Free Research) This Networking Solutions Resource Center was developed to bring the latest information on networking technology to today's IT pros. The videos, reports, whitepapers, podcasts and other materials that you'll find here were created to show you how your company's networks can help the people who work there be more efficient and productive every day.  (RESOURCE CENTER)

Personal Telepresence: The Next Generation of Video Communication by Vidyo, Inc. November 02, 2009 - (Free Research) This whitepaper presents a brief history of the evolution of video conferencing and introduces a new solution for video conferencing that provides high quality visual communication with low latency, point and click simplicity on portable personal devices, and low cost access that requires only a general purpose IP network. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

SIP: Myth versus reality by Orange Business Services July 21, 2009 - (Free Research) Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction?  (WHITE PAPER) READ ABSTRACT |

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint July 23, 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.  (ANALYST REPORT) READ ABSTRACT |

The Triple Play Service Delivery Architecture by Alcatel-Lucent June 09, 2009 - (Free Research) This video presents an overview of Alcatel-Lucent's Triple Play Service Delivery Architecture. Learn how this is the blueprint architecture to accelerate IP network transformation for delivery of video, voice, data and entertainment services. Learn how this end-to-end "always-on" broadband service can enhance your subscriber's experience.  (VIDEO) READ ABSTRACT |

Plumbing Fixture Manufacturer Gains Advanced Functionality From AventX Connector For SAP ERP by STR Software May 07, 2009 - (Free Research) Experiencing continued failures generated by their existing fax solution, Sloan Valve's replacement solution needed to integrate with SAP and MS Exchange. STR Software developed a product to address Sloan Valve's needs - AdventX Connector For SAP ERP on Windows. Read this paper for more details on how it works!  (CASE STUDY) READ ABSTRACT |

Service Provider’s Pocket E-Guide to Fixed Mobile Convergence by CommuniGate Systems October 09, 2009 - (Free Research) Telecom service providers have to work harder at creating new ways to generate voice services revenue as the demand for wireless grows and traditional voice services declines. This pocket E-Guide details how service providers can leverage next-gen voice services, like Fixed Mobile Convergence, to address this issue.  (EGUIDE) READ ABSTRACT |

Windows Phones and Unified Communications: How Windows Phones Combine, Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment by Microsoft November 19, 2009 - (Free Research) This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment.  (WHITE PAPER) READ ABSTRACT |

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 02, 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.  (WHITE PAPER) READ ABSTRACT |

BPM Technology Taxonomy: A Guided Tour to the Application of BPM by SAP AG March 01, 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.  (WHITE PAPER) READ ABSTRACT |

Networking and Unified Communications by CDW Corporation September 01, 2009 - (Free Research) In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.  (WHITE PAPER) READ ABSTRACT |

Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company September 01, 2009 - (Free Research) Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.  (WHITE PAPER) READ ABSTRACT |

Triumphing Over the Information Maze by Microsoft September 15, 2009 - (Free Research) This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.  (WHITE PAPER) READ ABSTRACT |

Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation September 24, 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

Voice, Video and Data Convergence: A best-practice approach for transitioning your network infrastructure by Blue Coat December 02, 2008 - (Free Research) Enterprises everywhere want to quickly prepare their IT infrastructure to take full advantage of convergence. Is your company one of them? If so, you need a strategy that helps you quickly achieve benefits, with minimal investment and impact to your business processes. This white paper is a great place to start.  (WHITE PAPER) READ ABSTRACT |

E-Guide - Service Delivery Platforms: Building the Next-Gen Network Architecture by Alcatel-Lucent September 02, 2009 - (Free Research) Next generation services need to meet customer and carrier needs; network convergence is the technical goal, while IP transformation is the business goal. This guide addresses the challenge of planning for providers doing both at the same time and lays out a service delivery platform (SDP) and SOA roadmap to recreate the network architecture.  (EGUIDE) READ ABSTRACT |

Qos: What Is It? Why Do We Need It? by Global Knowledge December 2008 - (Free Research) QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.  (WHITE PAPER) READ ABSTRACT |

Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge August 2009 - (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.  (WHITE PAPER) READ ABSTRACT |

Tiens Group: growing and cutting costs with a single, integrated, secure, and cost effective global network by Orange Business Services April 2009 - (Free Research) Read this quick case study to see how Tiens Group - a Chinese enterprise that does business internationally - was able to build a single network that handles all of their communications needs all over the globe and allows them greater growth potential while simultaneously reducing overheads.  (CASE STUDY) READ ABSTRACT |

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation September 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.  (CASE STUDY) READ ABSTRACT |

Revolution on the Network Edge by Cisco Systems, Inc. October 2009 - (Free Research) In this webcast, discover a new aggregation services router with the equivalent capacity of 160 standard routers. Discover how to leverage this technology to improve performance, reduce bandwidth consumption, reduce expenses and much more.  (WEBCAST) READ ABSTRACT |

Reduce Your CPU Cost by Tuning Your SQL by Compuware Corporation November 2009 - (Free Research) The process of SQL "tuning" involves finding the absolute fastest route to answer your query. In this webcast, discover how SQL tuning brings down your CPU costs and lowers response and run times. Also find out answers to pressing SQL tuning questions including "how do you find the SQL to tune" and "which SQL must be tuned and why?"  (WEBCAST) READ ABSTRACT |

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