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CRM without Compromise: A Strategy for Profitable Growth by SAP AG

April 01, 2007 - (Free Research)
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. 
(WHITE PAPER) READ ABSTRACT |

Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers by inContact

December 03, 2009 - (Free Research)
This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more. 
(WHITE PAPER) READ ABSTRACT |

Data Protection for Virtual Server Environments by Datalink and NetApp

October 01, 2008 - (Free Research)
Today's data centers are in the midst of a revolution originating from the move to virtual server architectures powered by solutions such as VMware. Based on Datalink's experience protecting enterprise data centers, this white paper provides practical advice and considerations surrounding backup and recovery of virtual server infrastructures. 
(WHITE PAPER) READ ABSTRACT |

Data Center Architecture Decisions: A Free Virtual Seminar Focused on Dealing with Data Center Growth in a Down Economy by Data Center Decisions

December 09, 2009 - (Free Research)
Attend this free virtual event and hear from top data center experts who will provide you with a coherent strategy to consolidate your data center, build a new facility or make an educated decision on the cloud model best suited for your environment. 
(VIRTUAL TRADE SHOW) READ ABSTRACT |

Expand Your Reach: Mastering Multi-Modal Survey Research by SPSS Inc. Worldwide Headquarters

April 14, 2009 - (Free Research)
Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak. 
(WEBCAST) READ ABSTRACT |

eBook: Advanced Virtualization E-Book: Chapter 1 - Disaster Recovery Strategies for the Virtual Data Center by Dell, Inc.

November 19, 2009 - (Free Research)
A solid disaster recovery plan can overcome bandwidth and latency issues without any data loss. Techniques to restore data and prevent loss vary in the virtual data center. In Chapter 1 of this eBook, you'll learn about disaster recovery strategies for the virtual data center. 
(EBOOK) READ ABSTRACT |

Fundamentals of a Well-Built SAN by Hewlett-Packard Company

August 12, 2009 - (Free Research)
The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design. 
(WHITE PAPER) READ ABSTRACT |

Introduction to Virtualization E-book, Chapter 6: How Virtual Infrastructures Change Security by SearchServerVirtualization

October 26, 2009 - (Free Research)
Protecting the virtual data center doesn't need to be any more difficult than protecting a physical network. The key is to remain vigilant. In this chapter, you'll learn how to mitigate potential security risks to your resource pool and virtual machines without over-allocating administration. 
(EBOOK) READ ABSTRACT |

Taking Network Configuration and Change Management to the Next Level by Dorado Software

October 15, 2009 - (Free Research)
This E-guide addresses configuration and change management in a partially virtual environment. Topics include: reporting on and managing virtual servers, the effects of physical changes on servers, how to extend change management processes like ITIL to cover the SAN, and handling human problems between the networking, datacenter, and storage teams. 
(EGUIDE) READ ABSTRACT |

Virtual Data Center E-Zine - Volume 17: The Next Generation of Virtual Servers by SearchDataCenter

December 09, 2009 - (Free Research)
Virtualization is driving the choices that data center managers are making when it comes to hardware, software and systems management. Drill down into TechTarget's survey results to learn more about the latest data center trends. Also in this month's issue, find out how to automate IT processes to streamline your workflows. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

Audio Conferencing 2.0: Control Costs & Simplify Administration by Citrix Online

September 10, 2009 - (Free Research)
In this paper, we're taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call. 
(WHITE PAPER) READ ABSTRACT |

Get More Value from Audio Conferencing by Citrix Online

September 10, 2009 - (Free Research)
Listen to this podcast to hear how all-new HiDef Corporate™ leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed. 
(PODCAST) READ ABSTRACT |

VKernel Case Study: Proactive Capacity Optimization for Hershey Entertainment & Resorts by VKernel

March 06, 2009 - (Free Research)
In its VMware server environment, Hershey Entertainment and Resorts (HE&R) needed to get more proactive visibility into its resource utilization and allocations to plan for future growth. 
(CASE STUDY) READ ABSTRACT |

Addressing the challenges of implementing a customer-centric strategy by Infor CRM

December 05, 2008 - (Free Research)
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Unified Approach to Managing the Virtual Environment by Forsythe

December 04, 2009 - (Free Research)
In this presentation transcript, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Webcast: A Unified Approach to Managing the Virtual Environment by Forsythe

October 16, 2009 - (Free Research)
In this webcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments. 
(WEBCAST) READ ABSTRACT |

Create Supported SQL Server 2008 Virtual Machines -- Rely on Server Virtualization to run SQL Server 2008 by Dell, Inc. and Intel

September 01, 2008 - (Free Research)
The support team for Microsoft SQL Server has published guidelines for virtualizing this database engine. Read this paper to learn how to move forward with the process and create supported SQL Server virtual machines (VMs) that can be hosted on Dell PowerEdge servers. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Success: Conesco chooses IBM servers with multi-core Intel Xeon processors to consolidate its data center and reduce costs by CompuCom and IBM

November 18, 2009 - (Free Research)
When Conseco IT management needed to consolidate their hundreds of different servers into a more streamlined hardware and software environment, they chose the IBM 3850 M2 server and the Intel Xeon processor 7300 series with four cores per processor. Read this paper and find out why. 
(CASE STUDY) READ ABSTRACT |

Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft

April 01, 2009 - (Free Research)
In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment. 
(WHITE PAPER) READ ABSTRACT |

VKernel Chargeback - Automated Chargeback Solution by VKernel

July 08, 2009 - (Free Research)
Many organizations understand they need cost-visibility or a more formal chargeback process in order to further expand their virtual data centers. The challenge is where to begin and how to implement an automated solution. 
(TRIAL SOFTWARE)

Improve Backup and Recovery Using Deduplication with Modern Mainframe Virtual Tape by Data Domain

June 08, 2009 - (Free Research)
This whitepaper describes how mainframe users can effectively switch from physical tape (or hybrid disk/tape) to a modern mainframe Virtual Tape solution with Data Domain deduplication storage. 
(WHITE PAPER) READ ABSTRACT |

Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge

February 10, 2009 - (Free Research)
This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment. 
(WHITE PAPER) READ ABSTRACT |

How to Implement Chargeback in a Virtualized Data Center Using the Resource Consumption Model by VKernel

February 2008 - (Free Research)
When IT professionals make massive investments in the virtualized data center, financial controls to contain sprawl and maintain control are essential. This white paper shows you how to do so by implementing chargeback. 
(WHITE PAPER) READ ABSTRACT |

VKernel SnapshotMyVM - Document Your Virtual Data Center in Minutes FREE! by VKernel

July 2009 - (Free Research)
In a dynamic virtual environment where things are constantly changing, your VM documentation efforts become out-of-date as soon as you begin the time-consuming process. 
(TRIAL SOFTWARE)

Data Protection for Virtual Environments Webcast by Quantum Corporation

September 2009 - (Free Research)
In this webcast, Greg Schulz, Founder and Senior Analyst at The StorageIO Group, and Randy Glissman, Solutions Marketing Manager at Quantum, explore solutions for virtual server data protection and discuss general data center trends and perspectives. 
(WEBCAST) READ ABSTRACT |

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