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The Importance of Measuring ROI: The Indicator of Business and IT Performance by SAP AG December 29, 2008 - (Free Research) A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.  (WHITE PAPER) READ ABSTRACT |

BMC Enhances its Performance Assurance for Mainframes solution by BMC Software, Inc April 17, 2009 - (Free Research) This research brief examines the new release of the BMC Performance Assurance for Mainframes product. We assess its overall significance and describe the reaction of two early users.  (WHITE PAPER) READ ABSTRACT |

Turning Challenges into Opportunities in the Data Center by Intel Corporation June 2007 - (Free Research) Developing reliable metrics for comparison of energy-efficiency performance is the first requirement.  (WHITE PAPER)

Best Practices in Creating a Strategic Finance Function by SAP AG January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.  (WHITE PAPER) READ ABSTRACT |

B2B Lead Gen: Marketing ROI Performance & Evaluation Study by Citrix Online December 2008 - (Free Research) MarketingProfs recently conducted an in-depth study on perceptions, behaviors and lead generation performance. Download the MarketingProfs Report to read the study's full findings and to learn how you can effectively calculate and leverage lead generation ROI within your own organization.  (WHITE PAPER) READ ABSTRACT |

SharePoint Customization Best Practices by Global Knowledge December 2008 - (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.  (WHITE PAPER) READ ABSTRACT |

Five IT Trends that Reduce Cost AND Improve Web Performance by Gomez August 2009 - (Free Research) Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance.  (WEBCAST) READ ABSTRACT |

Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 2009 - (Free Research) This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 2009 - (Free Research) This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.  (WEBCAST) READ ABSTRACT |

BI for Business Users: How IT Can Make Business Intelligence Easy for Everyone by IBM April 2009 - (Free Research) Today, the latest BI solutions put the power of advanced business intelligence into the hands of more people throughout the organization - improving the speed and accuracy of decision-making from top to bottom. Knowing your business, market, customers, and competition is critical for any organization. Read this for more...  (WHITE PAPER) READ ABSTRACT |

EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap by CA October 2009 - (Free Research) Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.  (WHITE PAPER) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company) April 2004 - (Free Research) As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.  (WEBCAST) READ ABSTRACT |

Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives by SAP AG June 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Making Strategy Real by SAP AG September 2009 - (Free Research) How can management communicate business strategy effectively and assure that the entire organization has bought in to the strategy and is aligned behind it? Business performance optimization systems are an important tool for success.  (WHITE PAPER) READ ABSTRACT |

Tolly Report Shows How Citrix NetScaler Outperforms F5 in Head-to-Head Tests by Citrix June 2009 - (Free Research) Latency is an important metric that should be considered when evaluating web application delivery solutions. Through tests performed, Citrix NetScaler exhibited very low latencies and was at least 3x fast than F5 BIG-IP in almost all test scenarios.  (ANALYST REPORT)

Making Quality a Deliverable in Eclipse-Based Java Development by Instantiations February 2009 - (Free Research) CodePro AnalytiX as part of a continuous or nightly-build process, seamlessly integrate it into any Eclipse-based Java development environment, or use a combination of the two implementation approaches.  (WHITE PAPER) READ ABSTRACT |

Providing CFOs Unprecedented Views of Hospital-Wide Data Converged Financial, Clinical, and Operational Information by SAP BusinessObjects November 2009 - (Free Research) CFOs at large hospitals must process enormous amounts of information to make quick strategic decisions. This paper will explore the decision-making challenges faced by CFOs and examine the many benefits of solutions that accelerate insight.  (WHITE PAPER) READ ABSTRACT |

Fact or Fiction: Enforcing Change Management and Configuration Management with Tools and Technologies by SearchSecurity.com October 2009 - (Free Research) This podcast educates information security and IT pros on the right tools and technologies to create a solid process that provides the data, insight and metrics you need to meet your compliance and business objectives.  (PODCAST) READ ABSTRACT |

Voice and Video: Breaking the Bandwidth Barrier by Blue Coat October 2009 - (Free Research) This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more.  (WEBCAST) READ ABSTRACT |

Building a Data Quality Scorecard to Achieve Data Governance by DataFlux Corporation January 2009 - (Free Research) Operational data governance is the manifestation of the actionable processes and protocols necessary to ensure that an acceptable level of confidence in the data effectively satisfies the organization's business needs.  (WEBCAST) READ ABSTRACT |

Does Your Organization Need a Project Management Office? by Oracle Corporation April 2009 - (Free Research) As the number of projects grow, so does the risk of failure as resources get stretched & oversight lags. It becomes increasingly important to define project management processes & develop metrics & best practices for keeping projects on time and within budget. Read this paper to find out if a Project Management Office (PMO) could be your solution.  (WHITE PAPER) READ ABSTRACT |

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation April 2009 - (Free Research) In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.  (WHITE PAPER)

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP AG March 2007 - (Free Research) Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.  (WHITE PAPER) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.  (PRESENTATION) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global October 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.  (WHITE PAPER) READ ABSTRACT |

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