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Delivering Identity Management Results in 30 Days by Oracle Corporation
September 29, 2009 - (Free Research)
Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today.
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Accelerate ITIL Initiatives by Bomgar Corporation
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March 01, 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
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Vyatta System Quick Start Guide by Vyatta Inc.
February 22, 2009 - (Free Research)
Vyatta delivers the features, performance, and reliability of an enterprise-class secure router with the added benefits of flexible deployment options, freedom to integrate applications, and the economic advantages of commodity hardware and components. Read this manual to learn more about the Vyatta system and how easy it is to try it out.
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Adding Application Control to Your Security Toolbox by Fortinet, Inc. / Alternative Technology Group of Arrow ECS
September 07, 2009 - (Free Research)
Read this solution guide for suggestions on how to get the most out of implementing application control in your network. After discussing the
expanding applications frontier and its impact on an enterprise, the paper defines application control and reviews the requirements it must
meet.
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Managing the Amazon Elastic Compute Cloud with CA by CA
October 30, 2009 - (Free Research)
Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.
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VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc
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VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.
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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
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Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc
November 03, 2009 - (Free Research)
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
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The Leader in On-Demand Call Centers: Five9 Product Overview by Five9
September 10, 2009 - (Free Research)
Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.
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Secure and Cost-Effective Data Transport- Presentation slides by Thales
April 21, 2009 - (Free Research)
Do you know what data transport technology options are available in today's market? This paper will help you assess economic, operational, and security factors involved in selecting data transport technology and present Ethernet carrier services as an attractive data transport option.
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Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.
September 16, 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
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Building High-performance, Highly Available IP Storage Networks with HP SAN/iQ Software by Hewlett-Packard Company
August 13, 2009 - (Free Research)
If you’re an administrator who’s planning to build a high performance, highly available IP network using HP SAN/iQ Software, you should read this document in its entirety. You’ll find important configuration guidelines, best practices, and frequently asked questions that will help you to accelerate a successful deployment.
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Five Cost-Effective Ways to Enable Fast Recovery by i365, A Seagate Company
November 16, 2009 - (Free Research)
This white paper reviews options for a multifaceted recovery strategy, ensuring that your key systems are protected with maximum efficiency at minimal cost.
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Understanding an OLAP Solution from Oracle by Oracle Corporation
September 2008 - (Free Research)
This white paper discusses two Oracle OLAP solutions: Oracle's Hyperion Essbase and Oracle Database 11g OLAP Option which share similar characteristics but are individuals with their differences.
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Virtual Desktop Management: Reducing Infrastructure Costs by HP, Vmware and AMD
September 2009 - (Free Research)
This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent.
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For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.
September 2009 - (Free Research)
This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs by BMC Software, Inc
June 2009 - (Free Research)
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
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Podcast - What Technology Buyers Want You To Know About Online Content by KnowledgeStorm, Inc
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February 2006 - (Free Research)
This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content.
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