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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent by Microsoft

April 15, 2008 - (Free Research)
Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent. 
(CASE STUDY) READ ABSTRACT |

Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity. 
(WHITE PAPER) READ ABSTRACT |

The Buyside and the Three Phase Evolution of Electronic Trading by Advent Software, Inc

December 26, 2006 - (Free Research)
The objective of this paper is to present the buyside with a framework in which to understand the changes in the U.S. trading market, to offer a vision for the trading platforms that will support this new world and to explain why the future belongs to independent broker-neutral systems supplied by software firms rather than sellside brokers. 
(WHITE PAPER)

Data Conversion in a System Migration: Best Practices for Compliance and Continuity by Advent Software, Inc

January 01, 2009 - (Free Research)
This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion. 
(WHITE PAPER)

Certification Services Firm Uses Hypervisor Solution to Cut IT Costs, Improve Service by Microsoft Corporation India Pvt Ltd

May 19, 2008 - (Free Research)
Read this case study to learn how Sporton is implementing a virtualization solution centered on the Windows Server® 2008 Hyper-V™ technology to consolidate servers and boost responsiveness. 
(CASE STUDY) READ ABSTRACT |

Leading Virtualization 2.0: How Intel is Driving Virtualization Beyond Consolidation Into a Solution for Maximizing Business Agility Within the Enterprise by Insight & Intel

October 01, 2008 - (Free Research)
Virtualization is one of the hottest technologies in IT infrastructure today. Intel is helping enable the next generation of virtualization usage efficiently. Virtualization 2.0 focuses on increasing service efficiency through flexible resource management. In the near future, this usage model will become absolutely critical to data centers. 
(WHITE PAPER) READ ABSTRACT |

Hitting the Moving Target of Operational Excellence: Identifying and Obtaining the Information Needed for Continued Success by SAP AG

May 01, 2007 - (Free Research)
This white paper presents IDC’s framework for implementing operational excellence (opex) and helps the reader move toward an effective op ex implementation while avoiding potential pitfalls. 
(WHITE PAPER) READ ABSTRACT |

Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World? by SAP AG

August 01, 2007 - (Free Research)
Your company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives. 
(WHITE PAPER) READ ABSTRACT |

How to Market and Sell Services with Webinars by Citrix Online

November 10, 2009 - (Free Research)
This webcast reveals strategies to create a winning webinar program. It offers proven tactics to get more leads and sales from your marketing budget. 
(WEBCAST) READ ABSTRACT |

Warehouse Management Today: Balancing Financial Pressures and Growing Demands by SAP AG

January 23, 2009 - (Free Research)
This paper explains why a warehouse management system (WMS) is one of the key technologies required to create a successful adaptive supply chain network. This system enables the extended warehouse to sense and respond to a variety of business requirements and meet complex and changing customer needs. 
(WHITE PAPER) READ ABSTRACT |

The New Voice of the CIO: 2009 Global CIO Study - Perspectives for Midsize Organizations by IBM

November 10, 2009 - (Free Research)
How can today's CIO make the biggest impact on their organization? Learn more here. 
(ANALYST REPORT) READ ABSTRACT |

Security Expert In-a-Box: Protect your Business with Built-in Solutions for Security and Compliance by ArcSight, Inc.

April 20, 2009 - (Free Research)
Read this brief paper to learn how you can use ArcSight Express to monitor perimeter, network, and server security and to automate security operations. 
(DATA SHEET) READ ABSTRACT |

Migrating from VB6 to .NET in a Cost-Effective Manner: How to Reduce Financial Pressures and Risks While Modernizing your IT System by Transoft

November 24, 2009 - (Free Research)
With Microsoft recently announcing plans to terminate support for the VB6 IDE and the VB6 runtime, many organizations are looking to migrate their VB6 application. This paper reviews the current migration and modernization solutions for converting valuable software assets from the VB6 platform, as well as 12 tips for handling the migration. 
(WHITE PAPER) READ ABSTRACT |

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies

July 20, 2009 - (Free Research)
As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how. 
(CASE STUDY) READ ABSTRACT |

2009 Top 10 in Investment Management by Actuate

September 09, 2009 - (Free Research)
The investment management business in 2009 will be dominated by the ramifications of the events of 2008. In this report, TowerGroup has compiled a list of the top 10 business drivers and the resulting major strategic responses and technology initiatives. 
(ANALYST REPORT) READ ABSTRACT |

BI for Small and Mid-sized Businesses by LogiXML

October 08, 2009 - (Free Research)
This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal. 
(WHITE PAPER) READ ABSTRACT |

Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications by Microsoft

August 22, 2008 - (Free Research)
This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams. 
(CASE STUDY) READ ABSTRACT |

IT/Business Integration – Who’s Doing it Best? by CA

December 22, 2009 - (Free Research)
Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations. 
(PODCAST) READ ABSTRACT |

Branch IT Consolidation Using WAN Optimization Technology by Cisco Systems, Inc.

December 18, 2009 - (Free Research)
Delivering solid application performance to branch and satellite offices is a clear business priority but costly and challenging to maintain for IT. How can you ensure the business gets what it needs while lowering IT costs and fueling greater consolidation and efficiency? Hear how leading enterprises are conquering this challenge and you can too. 
(WEBCAST) READ ABSTRACT |

Control Electronic Discovery Using In-House Resources by FTI Technology

December 18, 2009 - (Free Research)
Rather than relinquish control of e-discovery to experts and their firms, in-house legal teams and their executives are trending toward retaining control of decision-making and acting as collaborative partners throughout the life cycle of a particular matter. 
(WHITE PAPER) READ ABSTRACT |

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry

February 26, 2009 - (Free Research)
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients. 
(CASE STUDY) READ ABSTRACT |

How Notebooks Increase Productivity, Enhance Customer Satisfaction, and Have a Reduced Total Cost of Ownership by Dell, Inc. and Intel

October 01, 2008 - (Free Research)
Read this Forrester analyst report to learn how increased notebook deployments beyond just the road warriors and to the entire enterprise can benefit your company. 
(ANALYST REPORT) READ ABSTRACT |

A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc.

December 14, 2009 - (Free Research)
In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford. 
(WHITE PAPER) READ ABSTRACT |

Integration as Key to SaaS Adoption and Provider Opportunity by Cast Iron Systems

December 16, 2009 - (Free Research)
In this informative research report you'll discover the business drivers behind adopting SaaS solutions, the critical role of integration and a comprehensive checklist of integration alternatives to consider for end users and SaaS providers. 
(ANALYST REPORT) READ ABSTRACT |

Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time by Quantum Corporation

April 01, 2009 - (Free Research)
Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management. 
(CASE STUDY) READ ABSTRACT |

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