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Virtualization, Deduplication, and the Data Protection Connection: Reinventing IT Infrastructure Consolidation with Efficient Data Protection by Syncsort

October 20, 2009 - (Free Research)
As data center resource consolidation gains traction, many organizations are missing the big picture. For reducing primary storage footprints, they're looking at virtualization in isolation; for reducing secondary backup storage, they're focusing on deduplication in isolation. To consolidate optimally, they must consider the full landscape. 
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eGuide: How to Prepare for the Impact of Cloud Computing by Cisco Systems, Inc.

October 19, 2009 - (Free Research)
This E-Guide provides insight into how service providers can broaden their reach beyond bandwidth and hosting services by learning how to capitalize on the cloud computing age. 
(EGUIDE) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 27, 2009 - (Free Research)
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation

September 01, 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. 
(CASE STUDY) READ ABSTRACT |

Weathering a Perfect Storm: The Collision of Application Vulnerabilities and Data Privacy by Ounce Labs, an IBM Company

September 17, 2009 - (Free Research)
Enterprises, particularly those that deal with personal or private data, are now squarely in the path of a perfect storm. The convergence of regulatory compliance, high-profile data breaches and increased sophistication of cyber-attackers has transformed data security from an interesting IT sideline to a bottom-line, corner-office priority. 
(JOURNAL ARTICLE) READ ABSTRACT |

The Telecom Transformation E-Guide: Understanding Key Drivers by Alcatel-Lucent

June 10, 2009 - (Free Research)
Only rock-solid planning will get you to next-generation network and services convergence, and this Telecom Insights guide walks you through the trends affecting the telecom services business and lays out a path to getting there. 
(EGUIDE) READ ABSTRACT |

E-Guide: Connecting and leveraging VoIP islands by Orange Business Services

May 29, 2009 - (Free Research)
VoIP, and IP networks in general, work better when they can connect directly to other IP networks. However, there are challenges to skirting the PSTN altogether. This E-Guide covers the pitfalls of VoIP islands; the challenges associated with moving away from the PSTN; and ultimately how to get the most from your IP network. 
(EGUIDE) READ ABSTRACT |

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BPM SOA and Web 2.0: Business Transformation or Train Wreck? by Oracle Corporation

August 14, 2008 - (Free Research)
The challenges faced by today’s government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent

March 26, 2009 - (Free Research)
This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments. 
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Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers by inContact

December 03, 2009 - (Free Research)
This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more. 
(WHITE PAPER) READ ABSTRACT |

Live Chat: Unified Messaging features of Exchange 2010 by Microsoft

December 02, 2009 - (Free Research)
Tune into this podcast featuring Jon Brown, Publisher of the Data Center media group, who answers chatters' most asked questions on Exchange 2010 and how it will help with unified communications implementation. Gain insight into the key differences between Exchange 2007 and 2010 as well as features regarding security and emails encryption. 
(PODCAST)

Finding the Way Home: How to Design Your At-Home Agent Framework by inContact

December 01, 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results. 
(WEBCAST) READ ABSTRACT |

Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services by Microsoft Corporation India Pvt Ltd

August 01, 2007 - (Free Research)
Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings. 
(ANALYST BRIEF) READ ABSTRACT |

The Total Economic Impact™ of Microsoft Exchange 2010 by Microsoft Corporation India Pvt Ltd

November 24, 2009 - (Free Research)
This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue. 
(ANALYST REPORT) READ ABSTRACT |

Creating Business Value Through Better Collaboration by Microsoft Corporation India Pvt Ltd

December 01, 2005 - (Free Research)
Microsoft collaboration technologies can help companies provide workers with integrated communications, collaborative workspaces, access to information and people, and people-driven processes. Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd

November 24, 2009 - (Free Research)
This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service. 
(WHITE PAPER) READ ABSTRACT |

Improving Network Security: An Out-of-the-Box Approach by ArcSight, Inc.

September 11, 2009 - (Free Research)
This video provides a short primer on VoIP and an attackers' objective. 
(VIDEO) READ ABSTRACT |

Achieving Cost and Resource Savings with Unified Communications by Microsoft Corporation India Pvt Ltd

August 01, 2009 - (Free Research)
Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations. 
(WHITE PAPER) READ ABSTRACT |

Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company

September 01, 2009 - (Free Research)
To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work. 
(WHITE PAPER) READ ABSTRACT |

The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent

November 23, 2009 - (Free Research)
Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management. 
(WHITE PAPER) READ ABSTRACT |

Developing a Unique Unified Communications Strategy by Hewlett-Packard Company

September 01, 2009 - (Free Research)
This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI. 
(EGUIDE) READ ABSTRACT |

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