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Finding the Way Home: How to Design Your At-Home Agent Framework by inContact
December 01, 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results.
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The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent
November 23, 2009 - (Free Research)
Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management.
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Unified Messaging and Unified Communications by Global Knowledge
February 10, 2009 - (Free Research)
This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
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Wireless Broadband Solutions -- The Right Technology for Service Providers by Motorola, Inc.
August 21, 2009 - (Free Research)
In this webinar, Ray Savage presents Motorola wireless broadband solutions designed especially for service providers. Specifically, Ray covers Motorola's Point to Multi-Point (PMP) solutions. These solutions will be compared with competing, unsynchronized technologies. Watch this webinar to learn more.
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The Impact of Carrier Ethernet on Service Providers by Dorado Software
September 21, 2009 - (Free Research)
Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up.
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Why Do Network Providers Need Application Developers? by Alcatel-Lucent
October 02, 2009 - (Free Research)
Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast covers market trends driving network providers to change their relationships with application developers.
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Boom in Mobile Data Creates Backhaul Urgency by Alcatel-Lucent
March 26, 2009 - (Free Research)
This paper will identify the challenges mobile operators face in the current environment; outline the steps they can take to evolve the backhaul network to support greater capacity at lower cost; and examine the role of a trusted partner in helping implement a mobile backhaul solution that meets their specific business imperatives.
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SIP: Myth versus reality by Orange Business Services
July 21, 2009 - (Free Research)
Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction?
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The Triple Play Service Delivery Architecture by Alcatel-Lucent
June 09, 2009 - (Free Research)
This video presents an overview of Alcatel-Lucent's Triple Play Service Delivery Architecture. Learn how this is the blueprint architecture to accelerate IP network transformation for delivery of video, voice, data and entertainment services. Learn how this end-to-end "always-on" broadband service can enhance your subscriber's experience.
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The Alcatel-Lucent Multi-screen Experience by Alcatel-Lucent
June 09, 2009 - (Free Research)
This video demonstrates how our Multi-screen Experience enables the seamless movement of content and services across devices. It shows how with its unique ability to bring consumers more freedom and simplified consumption, multi-screen will create growth through a constructive intersection of content, advertising and communication industries.
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Getting There From Here: Delivering Unified Communications to Your Organization - Part 2 by IBM
September 10, 2009 - (Free Research)
In this webcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
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Oracle Data Integrator Enterprise Edition: Executive Overview by Oracle Corporation
February 01, 2009 - (Free Research)
Oracle Data Integrator Enterprise Edition (ODI-EE), a key component of Oracle Fusion Middleware, provides a strong and reliable integration platform for your IT infrastructure. Read this paper for five key reasons why choosing ODI-EE may end up being one of the smartest decisions you make for your company.
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Oracle Data Integrator Enterprise Edition: A Technical Overview by Oracle Corporation
February 01, 2009 - (Free Research)
This white paper provides a technical overview of a data integration tool that meets the performance, flexibility, productivity, modularity and hot-pluggability requirements of an integration platform.
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E-Guide: Centralized Control - Identity and Access Management for Today's Enterprise by Microsoft Corporation India Pvt Ltd
December 21, 2009 - (Free Research)
This expert e-guide lays out many process and security benefits of using a centralized access administration model. Discover the three major phases of the access lifecycle and learn why using a centralized model mitigates security risks when employees are terminated or move within the organization.
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Dell Automated Deployment (DAD) service used to speed PC deployment by 68% by Dell, Inc. and Intel
November 27, 2009 - (Free Research)
Dell sales team and End User Computing utilized Dell Automated Deployment (DAD) service to speed PC deployment by 68 percent and help win a US$1.7 million contract with Schering-Plough. Read this case study to learn more about the benefits Schering-Plough Corporation recieved by utilizing Dell Automated Deployment (DAD).
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Windows PowerShell in Windows Server 2008 R2 by Microsoft Corporation India Pvt Ltd
August 11, 2009 - (Free Research)
To address the need for streamlined management, Windows Server 2008 R2 delivers a powerful yet easy-to-use management experience that encompasses both tools and best practices. Read this white paper to learn more.
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eBook: The New Data Center Imperatives by Dell, Inc. and Intel
December 17, 2009 - (Free Research)
Demand for new and upgraded data centers will continue to grow, despite the economic downturn. Careful planning can help IT and finance managers get the most from data center investments and build a flexible foundation for enterprise growth.
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Data Protection Using Deduplication by Dell | EMC
November 09, 2009 - (Free Research)
This presentation is an overview of Dell’s capabilities to protect data and utilize deduplication technologies as a way of alleviating some of the issues associated with backing up critical information.
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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
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Enterprise Knowledge Workers: Understanding Risks and Opportunities by SAP America Inc
November 2007 - (Free Research)
Learn about collaboration-intensive knowledge work, IT challenges, and related costs. Enterprise workers need access to information across disciplines, better contextual information, and collaboration tools, to protect data int...
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