Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results. 

This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs. 

Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up. 

Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast covers market trends driving network providers to change their relationships with application developers. 

Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction? 

This video presents an overview of Alcatel-Lucent's Triple Play Service Delivery Architecture. Learn how this is the blueprint architecture to accelerate IP network transformation for delivery of video, voice, data and entertainment services. Learn how this end-to-end "always-on" broadband service can enhance your subscriber's experience. 

In this webcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance. 

Download this analyst report and discover how Blaze Advisor provides a high-performance runtime environment for .NET, Java, Service Oriented Architecture (SOA), or legacy applications and features strong change management through its rules repository. 

Whether your organization's service-oriented architecture (SOA) has 50 services being used by one customer, or 50 customers using one service, you need SOA governance; increased business agility depends on it. 

In today's rapidly changing business environment, organizations of all types face one common and persistent challenge: how to become—and remain—agile enough to satisfy ever-increasing customer expectations and accommodate new compliance mandates, all while staying ahead of the competition. The solution is building business based on SOA principles. 

Listen to this podcast to learn how transitioning from SPARC to Suse Linux on Proliant and BladeSystem servers can improve data center efficiency and cut costs. Gain insight into the challenges and benefits of this transition from industry pro Joe Gerkman. 

Read this technical brief to learn more about the Oracle Data Integrator Enterprise Edition architecture in detail. 

Efficient business processes are one of the main competitive differentiators for any successful company. These processes orchestrate interactions between systems, services, people and partners to achieve key strategic and operational objectives.