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A Standard Approach to Process Documentation by Lombardi Software
December 21, 2009 - (Free Research)
Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.
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Workflow vs BPM 2009 by Lombardi Software
December 18, 2009 - (Free Research)
Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.
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ROI in Action by Polycom, Inc.
June 15, 2009 - (Free Research)
In today's tough economy, Polycom cut more than $7 million in operating expenses all while increasing collaboration, heightening productivity and streamlining business processes. See how we did it.
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Making Sense of Archiving by QStar Technologies, Inc.
December 09, 2009 - (Free Research)
This videocast gives an in-depth explanation of archiving practices, and explains how various approaches can maximize specific areas of archiving, from eDiscovery optimization to meeting compliance regulations.
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Inside the Cloud: Key Security Factors when Considering Managed Services by AT&T Corp
December 04, 2009 - (Free Research)
This video offers an overview of the cloud computing landscape as it relates to information security. Few organizations realize the vast and inherent risks that cloud computing presents, including data exposure, data loss, and a compromised infrastructure. View this video for detailed risk factors and how to secure cloud based services.
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Panda Cloud Protection: Simply… Evolution by Panda Security
November 12, 2009 - (Free Research)
Cost optimization is the main reason clients opt for IT services hosted in the cloud. Consequently it is one of the technologies expected to mature most rapidly and to attract many new players into the arena. Read this white paper to learn more about cloud security and Panda’s cloud security solutions.
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Assess Your Enterprise Agility by SAP AG
November 12, 2007 - (Free Research)
Forrester reports that CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products.
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Countdown: Top Five Technology Challenges of Role and Entitlement Management by Guardium
November 20, 2009 - (Free Research)
When an organization commits to implementing the technologies and tools to support role and entitlement management, it faces a number of sizable challenges. In this podcast, expert Richard Mackey counts down these organizational, process, and technical challenges that block the successful deployment of role and entitlement management technology.
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Business Continuity Planning IT Survival Guide by CA
December 05, 2008 - (Free Research)
This survival guide will help you and your company start to plan an effective business continuity plan. The end result should be a reduction in risk factors and to minimize the impact of disasters that are out of your control.
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Commodity Coding: Code It or Buy (Too Much of) It by DataFlux Corporation
November 02, 2009 - (Free Research)
This paper will present you with all the information needed to make an educated decision on whether to commodity coding is right for your organization and it will help with choosing the commodity coding that fits your company.
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A Guide to the Value of Reliable Data in Manufacturing by DataFlux Corporation
November 02, 2009 - (Free Research)
This paper examines the impact of unreliable data on manufacturing companies. It then defines the requirements needed to guarantee data reliability in manufacturing and offers a practical approach to creating and governing that data.
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ITIL®,the CMS and You by BMC Software, Inc
August 20, 2009 - (Free Research)
This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
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Taking an In-Depth Look into the Citrix XenDesktop User Experience by Citrix
October 06, 2009 - (Free Research)
When it comes to desktop virtualization, Citrix XenDesktop offers the best user experience available, over any network on any device. The following video will take you on a guided tour through XenDesktop's user experience, sharing highlights and answering your most pertinent questions.
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Buying Criteria for Disk-to-Disk Solutions by Data Domain
May 01, 2007 - (Free Research)
Disk-to-Disk (D2D) backup has emerged in recent years to become a critical storage component of an enterprises’ data protection environment. Taneja Group has identified a locus of buying criteria that we believe compose the overall simplicity of operation of a D2D solution.
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Storage Virtualisation and the HP StorageWorks Enterprise Virtual Array by Hewlett-Packard Company
February 14, 2008 - (Free Research)
This white paper presents an overview of storage virtualisation at the controller level of a storage system. It describes how HP defines virtualisation technology and how it applies to the HP StorageWorks Enterprise Virtual Array (EVA) storage system.
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CIO Decisions Ezine Vol. 2 by CIO Decisions
September 2008 - (Free Research)
Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
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FACTS® MANAGED CARE SUITE by Ebix Health, Inc.
January 2001 - (Free Research)
The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs.
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Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry
February 2009 - (Free Research)
Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.
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Large Insurance Provider Automates Invoice Disputes by Lombardi Software
December 2009 - (Free Research)
Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.
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