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Commodity Coding: Code It or Buy (Too Much of) It by DataFlux Corporation

November 02, 2009 - (Free Research)
This paper will present you with all the information needed to make an educated decision on whether to commodity coding is right for your organization and it will help with choosing the commodity coding that fits your company. 
(WHITE PAPER) READ ABSTRACT |

Buying Criteria for Disk-to-Disk Solutions by Data Domain

May 01, 2007 - (Free Research)
Disk-to-Disk (D2D) backup has emerged in recent years to become a critical storage component of an enterprises’ data protection environment. Taneja Group has identified a locus of buying criteria that we believe compose the overall simplicity of operation of a D2D solution. 
(ANALYST REPORT) READ ABSTRACT |

Storage Virtualisation and the HP StorageWorks Enterprise Virtual Array by Hewlett-Packard Company

February 14, 2008 - (Free Research)
This white paper presents an overview of storage virtualisation at the controller level of a storage system. It describes how HP defines virtualisation technology and how it applies to the HP StorageWorks Enterprise Virtual Array (EVA) storage system. 
(WHITE PAPER) READ ABSTRACT |

ROI in Action by Polycom, Inc.

June 15, 2009 - (Free Research)
In today's tough economy, Polycom cut more than $7 million in operating expenses all while increasing collaboration, heightening productivity and streamlining business processes. See how we did it. 
(WHITE PAPER) READ ABSTRACT |

Countdown: Top Five Technology Challenges of Role and Entitlement Management by Guardium

November 20, 2009 - (Free Research)
When an organization commits to implementing the technologies and tools to support role and entitlement management, it faces a number of sizable challenges. In this podcast, expert Richard Mackey counts down these organizational, process, and technical challenges that block the successful deployment of role and entitlement management technology. 
(PODCAST) READ ABSTRACT |

Business Continuity Planning IT Survival Guide by CA

December 05, 2008 - (Free Research)
This survival guide will help you and your company start to plan an effective business continuity plan. The end result should be a reduction in risk factors and to minimize the impact of disasters that are out of your control. 
(WHITE PAPER) READ ABSTRACT |

Business Process Lifecycle Management (BPLM) Enabled SAP Implementation by Atos Origin

November 04, 2009 - (Free Research)
In this paper a 20 year veteran in the chemical manufacturing sector provides Best Practices for BPLM enabled SAP implementations. 
(WHITE PAPER) READ ABSTRACT |

CIO Decisions Ezine Vol. 2 by CIO Decisions

September 2008 - (Free Research)
Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. 
(EZINE) READ ABSTRACT |

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc.

January 2001 - (Free Research)
The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. 
(ARTICLE) READ ABSTRACT |

How Customers Are Cutting Costs and Building Value with Microsoft Virtualization by Microsoft Corporation India Pvt Ltd

November 2008 - (Free Research)
This white paper examines how Microsoft customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money. 
(WHITE PAPER) READ ABSTRACT |

Special Trial Offers for Microsoft Dynamics CRM by Microsoft

December 2009 - (Free Research)
For a limited time, Microsoft is offering you an exclusive free trial of Microsoft Dynamics CRM for up to six months so your business can conduct limited pilot testing, prototyping and solution development, as well as gain a complete customer view and the ability to work within familiar Microsoft Office system applications. 
(TRIAL SOFTWARE) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

Microsoft CRM Online Customer Montage by Microsoft

December 2009 - (Free Research)
In this three-minute video, two Microsoft Dynamics CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is also being adapted and customized to offer solutions well beyond what CRM is typically used for. 
(VIDEO) READ ABSTRACT |

Ready Access to Real-Time Data Helps Small Businesses Thrive by SAP AG

February 2008 - (Free Research)
Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the SAP® Business One application. Read this white paper to learn more! 
(WHITE PAPER) READ ABSTRACT |

Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability by SAP AG

January 2009 - (Free Research)
The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue. 
(ARTICLE) READ ABSTRACT |

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP AG

January 2006 - (Free Research)
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. 
(WHITE PAPER) READ ABSTRACT |

Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)
This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom. 
(CASE STUDY) READ ABSTRACT |

How to Achieve 100% Electronic AR Invoicing Realistic Steps to Quit Paper by Esker Inc.

November 2009 - (Free Research)
This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers' needs. 
(WHITE PAPER) READ ABSTRACT |

IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses by Progress Software

April 2009 - (Free Research)
As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions. 
(WHITE PAPER) READ ABSTRACT |

Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction by Hewlett-Packard Company

May 2008 - (Free Research)
This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers. 
(WHITE PAPER) READ ABSTRACT |

Customer case studies using HP Business Availability Center by Hewlett-Packard Company

June 2009 - (Free Research)
Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems. 
(WHITE PAPER) READ ABSTRACT |

Dell Helps Customers Reduce Spending on Power, Hardware, and Software by Dell and Microsoft

August 2009 - (Free Research)
Companies that seek infrastructure consulting from Dell often want to cut expenditures. Dell can help customers reduce costs by taking advantage of Windows Server 2008 R2, Windows 7, and Dell products and services. Read this case study to learn more! 
(CASE STUDY) READ ABSTRACT |

Microsoft Dynamics CRM Online Case Study: High Five Sportswear by Microsoft

September 2009 - (Free Research)
Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system. 
(CASE STUDY) READ ABSTRACT |

Improve Customer Relationships Using the 2007 Office System by Microsoft

September 2009 - (Free Research)
This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers. 
(WEBCAST) READ ABSTRACT |

Transforming Customer Service into a Strategic Asset by Microsoft

February 2008 - (Free Research)
View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset. 
(WEBCAST) READ ABSTRACT |

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