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Featured Sponsors
How to Set Up and Track Small Parcel Shipments Via a Single Point of Access by CDC Global Services - Catalyst
November 02, 2009 - (Free Research)
This Webcast will demonstrate a new application that delivers seamless integration between SAP and leading global parcel carriers, including FedEx, UPS, DHL, TNT, Purolator and more, without middleware. You will also be able to understand how to track your shipment without accessing multiple systems, from any PC or terminal with access to SAP.
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Strategic QA: Steps to Effective Software Quality Assurance by IBM
July 01, 2007 - (Free Research)
This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning.
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Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation
January 26, 2009 - (Free Research)
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP AG
July 01, 2007 - (Free Research)
Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated
processes throughout your organization, you can reduce waste, unnecessary
overtime, and a host of other cost factors.
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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
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Samsung Electronics France Reduced DSO and Improved Invoice Tracking with Esker DeliveryWare by Esker Inc.
July 10, 2009 - (Free Research)
When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking.
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7 Essential Tips to Ensure Success with Requirements Management by Jama Software
December 08, 2009 - (Free Research)
A company’s overall success largely relies on the software team’s success. Organizations that embrace this concept experience less frustration, fewer errors, and faster planning and development cycles. Read this guide to learn about seven essential tips to help you be more successful with requirements management and software development.
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Five CIO Challenges Addressed by Better Change Management by IBM
March 01, 2008 - (Free Research)
In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
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Ten steps to better requirements management by IBM
October 01, 2008 - (Free Research)
Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.
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Fast Track ERP Implementation: Advice from the Field by IFS
June 19, 2009 - (Free Research)
ERP implementations don't have to take months or years. This white paper discusses how Colfax Corp. implemented IFS Applications in as little as nine weeks. It presents a case study of Colfax's complex but rapid rollout, and offers fast tracking tips from Colfax Business Analyst Jay Michael.
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Mobile Sales Force at Growing Company Benefits from Mobilizing CRM Information to the Field by BlackBerry
February 26, 2009 - (Free Research)
Sales Partnerships needed a way to coordinate the activities of the outsourced sales force services it offers. They wanted a solution that would help maximize the productivity of the sales force by tracking sales activities, handling territory management, and creating a high level of accountability for the sales representatives working...
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2009 Annual Study: UK Enterprise Encryption Trends by PGP Corporation
July 25, 2009 - (Free Research)
Read this paper to learn the results of a study that analyzes survey results from 615 UK businesses and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection.
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Winning the War for Talent in the High-tech Industry by SAP AG
January 23, 2009 - (Free Research)
Human capital management (HCM) is becoming a priority for high-tech senior executives. The workforce is not only a source of competitive differentiation, but also the key to accomplishing a number of strategic goals such as product and service innovation and process improvements. This SAP Executive Insight addresses key questions.
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Driving Better, Faster Decision Making through Finance by SAP AG
October 30, 2009 - (Free Research)
In order to work effectively, the CFO needs a single unified view that integrates data from multiple data sources and key performance indicators (KPIs), and places them in the context of strategic goals and financial plans.
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When Good Applications Go Bad: Adding Application Control to your Toolbox by Fortinet, Inc. / Alternative Technology Group of Arrow ECS
October 05, 2009 - (Free Research)
Check out this podcast transcript for the latest information about application security threats and how Fortinet can provide multi-function security system solutions as well as an award-wining Partner Program.
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Case Study: Welch’s® Improves its Warehouse and Inventory Management Operations by TAKE Supply Chain
October 15, 2009 - (Free Research)
Welch's selected the TAKE Supply Chain Gemini™ for OPM mobile software solution and Compliance Label Manager (CLM), a barcode and radio-frequency identification (RFID) label management solution to improve the speed, visibility, accuracy and control of extended manufacturing and distribution supply chains. Read on to learn more.
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'Lights Out' IT Management -- Automate Problem Identification & Resolution by Dorado Software
September 16, 2008 - (Free Research)
Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more.
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Webcast: Turning Virtual Sprawl Into a Good Thing by Hewlett-Packard Company
December 2009 - (Free Research)
Many organizations lack visibility into the physical and virtual infrastructure in their data center, preventing them from achieving effective infrastructure management. This webcast explores how dependency mapping addresses this issue by enabling you to track and control configurations, model and test proposed changes and execute failure analysis.
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