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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM by Microsoft September 09, 2009 - (Free Research) Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.  (WEBCAST) READ ABSTRACT |

Agosto Takes Managed Services to a New Level with Google Apps by Google Apps Authorized Reseller Program October 15, 2009 - (Free Research) Read this case study to learn how Agosto used Google Apps to help their client, Dunn Bros', communicate and collaborate between its many store and office locations.  (CASE STUDY) READ ABSTRACT |

Security and WAN optimization: Getting the best of both worlds by Blue Coat October 07, 2009 - (Free Research) As the number of people working outside primary office locations increases, the challenges surrounding security and optimization are becoming more prevalent. This E-Guide details how to maximize the potential of the Wide Area Network while keeping out security threats at all locations.  (EGUIDE) READ ABSTRACT |

Windows Server Virtualization in Windows Server 2008 Product Overview by SHI October 19, 2009 - (Free Research) This white paper introduces Windows Server virtualization as a key component of the Microsoft datacenter-to-desktop virtualization strategy.  (WHITE PAPER) READ ABSTRACT |

Business Communication Tools for Tough Times by Cisco Systems, Inc. August 14, 2009 - (Free Research) Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.  (WHITE PAPER) READ ABSTRACT |

Solution Brief: Total Protection for Secure Business by McAfee, Inc. September 01, 2009 - (Free Research) Total Protection for Secure Business. Secure your business across systems, email, web, and data—all with one affordable solution created for the midsize organization.  (PRODUCT OVERVIEW) READ ABSTRACT |

Hurwitz: Virtualization is Not a Silver Bullet by CA October 30, 2009 - (Free Research) Read this white paper for a discussion of the many benefits of virtualization, how it has evolved, and how it intersects with data center optimization strategies.  (WHITE PAPER) READ ABSTRACT |

Dell PowerEdge T610 Server - Unprecedented Efficiency by Dell, Inc. and Intel May 21, 2009 - (Free Research) Watch this video to learn how the Dell PowerEdge T610 server is a key building block for IT professionals seeking the highest level of performance, availability and expandability in a two-socket server.  (VIDEO) READ ABSTRACT |

Dell and Microsoft solutions help ServiceU deliver reliable system performance and create a virtualized environment that reduces power consumption by 50 percent by Dell and Microsoft February 01, 2009 - (Free Research) ServiceU Corporation was challenged to deploy reliable hardware to support its Microsoft® SQL Server® 2008 environment and virtualize other applications to enhance business flexibility. Read this case study to learn about the benefits that ServiceU achieved through by implementing Dell hardware and Microsoft Hyper-V technology.  (CASE STUDY) READ ABSTRACT |

Business Intelligence: A Guide for Midsize Companies—Improving Your Company’s Efficiency and Effectiveness, No Matter Its Size by SAP AG September 01, 2009 - (Free Research) While your company has continued to improve its operating efficiencies, you feel your company should be spending more time analyzing what's going on and predicting and planning for the future. This white paper from SAP offers guidance on how to improve the efficiency and effectiveness of your company with business intelligence.  (WHITE PAPER) READ ABSTRACT |

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.  (TRIAL SOFTWARE)

Data Center Projects: System Planning by APC February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.  (WHITE PAPER) READ ABSTRACT |

Server Virtualization - Windows Server Virtualization in Windows Server 2008 Product & Technical Overviews by SHI October 2009 - (Free Research) Server Virtualization means more than server consolidation. Microsoft Windows Server can help your organization improve network reliability, scalability and security.  (WHITE PAPER) READ ABSTRACT |

Rethinking Virtualization Solutions with HP LeftHand P4000 SANs by Hewlett-Packard Company October 2009 - (Free Research) HP LeftHand P4000 SAN Solutions provide optimized storage for your virtualized server environment, allowing your storage infrastructure to support virtual servers, including support for high-availability (HA) and disaster-recovery (DR) features in virtual environments.  (WHITE PAPER) READ ABSTRACT |

Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services April 2009 - (Free Research) This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives.  (PRODUCT OVERVIEW) READ ABSTRACT |

Creating Exponential Value Through Intelligent, Enterprise-Wide Web Conferencing Deployments by Microsoft Corporation India Pvt Ltd March 2008 - (Free Research) This paper makes that case that, just like email and telephony, web conferencing should be deployed as part of a regular enterprise-wide toolset.  (WHITE PAPER) READ ABSTRACT |

SQL Server 2008 Upgrade Series: Availability & Disaster Recovery by Dell, Inc. and Intel November 2009 - (Free Research) With Microsoft SQL Server 2008, small and mid-sized businesses have a variety of options for creating state-ofthe art strategies for ensuring high availability and disaster recovery for their databases. This article explains why upgrading to SQL Server 2008 may help IT sleep better at night.  (TECHNICAL ARTICLE) READ ABSTRACT |

Data Center Facilities IT Handbook: Mastering data center climate control by Dell, Inc. and Intel May 2009 - (Free Research) This SearchDataCenter.com eBook takes a look at how to master the climate control for the data center. Organizations are creating more heat in smaller places which in turn requires efficient and effective climate control. Read this paper to learn more about how to properly cool your data center.  (EBOOK) READ ABSTRACT |

CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft April 2008 - (Free Research) Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .  (CASE STUDY) READ ABSTRACT |

Protecting a Paperless Office by Dell, Inc. June 2009 - (Free Research) Peterson Sullivan PLLC needed a consolidated yet scalable IT infrastructure. They created just that with VMware software, Dell PowerEdge servers, and Dell EqualLogic storage while enhancing data protection with Auto-Snapshot Manager/VMware Edition software for automated, integrated, and scalable protection of virtual machines.  (CASE STUDY) READ ABSTRACT |

Grow Your Business with the Visibility to Capture More Sales Opportunities by Microsoft September 2009 - (Free Research) In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.  (WEBCAST) READ ABSTRACT |

SharePoint E-Zine Vol.2: Practical IT Strategies for Enterprise Collaboration by SearchWinIT September 2008 - (Free Research) This eZine explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.  (EZINE) READ ABSTRACT |

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software November 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.  (WHITE PAPER) READ ABSTRACT |

Addressing Compliance Initiatives with Center for Internet Security Benchmarks by Tripwire, Inc. January 2009 - (Free Research) This whitepaper details the background you need to build an effective compliance program by understanding benchmarks, the basic building blocks of compliance initiatives. You'll learn about the benchmarks specified by the Center for Internet Security (CIS), which are often used as a starting point for creating a compliance initiative.  (WHITE PAPER) READ ABSTRACT |

EMC and VMware: Redefining Backup with Deduplication by EMC Corporation December 2009 - (Free Research) Learn how to create the most efficient backup and recovery strategy for your virtualization environment with EMC Avamar and EMC NetWorker. By virtualizing, centrally managing, and protecting your information, EMC and VMware solutions streamline management, improve service levels and availability, and lower hardware and operational costs.  (VIDEOCAST) READ ABSTRACT |

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