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Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 01, 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
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The Alcatel-Lucent Multi-screen Experience by Alcatel-Lucent
June 09, 2009 - (Free Research)
This video demonstrates how our Multi-screen Experience enables the seamless movement of content and services across devices. It shows how with its unique ability to bring consumers more freedom and simplified consumption, multi-screen will create growth through a constructive intersection of content, advertising and communication industries.
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eBook: Techfocus - Data Center Construction by APC
November 09, 2009 - (Free Research)
The chapters in this Techfocus eBook will discuss the importance of site selection and planning, data center conceptualization and cost analysis, and negotiating with contractors.
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The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc.
September 04, 2009 - (Free Research)
Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.
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Designing, Building and Managing Data Center Networks by Siemon Company
October 19, 2009 - (Free Research)
This eGuide will discuss physical considerations for data center network design, how best to build your network infrastructure, and how to monitor and manage your data center network.
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CRM without Compromise: A Strategy for Profitable Growth by SAP AG
April 01, 2007 - (Free Research)
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
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Grow Your Business with Microsoft Dynamics CRM by Microsoft
September 09, 2009 - (Free Research)
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
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KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time by KnowledgeStorm, Inc
(E-mail this company)
February 2007 - (Free Research)
Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later "pile on" to more advanced, but also more competitive, leads.
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Podcast - The Fine Art of Lead Follow-up by KnowledgeStorm, Inc
(E-mail this company)
February 2006 - (Free Research)
The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This podcast walks you through key strategies for implementing an effective lead follow-up and qualification process
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Enterprise Data Services in SOA using ODI Suite by Oracle Corporation
February 2009 - (Free Research)
This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex,
business data is for the businesses that rely on it.
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Recovery Manager for Exchange - Free Trial! by ScriptLogic Corporation
April 2009 - (Free Research)
Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates?
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ActiveRoles Server: Active Directory Management - Free Trial! by ScriptLogic Corporation
April 2009 - (Free Research)
Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources.
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Channel Sales Management: New Applications for High-Tech Vendors by SAP AG
January 2009 - (Free Research)
Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications.
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ChangeAuditor for Exchange - Critical change Alert - Free Trial! by ScriptLogic Corporation
April 2009 - (Free Research)
Exchange is part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor for Exchange is the answer.
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Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft
September 2009 - (Free Research)
In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
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