Call Accounting Package White Papers, Call Accounting Package Software, Call Accounting Package Research, Hardware and Services

CA ARCserve® Backup r12.5 ROI Calculator by CA

November 20, 2009 - (Free Research)

CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures. Use this ROI calculator to find out how much your organization can save with ARCserve.

(ASSESSMENT TOOL)

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Striking a Balance: Controlling E-Discovery by Combining In-House Resources with Outsourced Experts by FTI Technology

November 17, 2009 - (Free Research)

Increasingly, corporations are taking control of their e-discovery process and striking a balance between in-house and outsourced resources. This whitepaper is a best practices guide on the mechanics of effectively and efficiently balancing in-house control with outsourced execution.

(WHITE PAPER)

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EVault SaaS - World-class online backup service offerings packaged to fit your business by i365, A Seagate Company

November 16, 2009 - (Free Research)

EVault SaaS is our automated online backup and recovery offering that provides secure, reliable, efficient protection of your organization’s critical data, directly through the Internet. With EVault SaaS, you get a world-class data protection infrastructure that lets you safeguard your data without additional capital or IT expenses.

(DATA SHEET)

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Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 02, 2009 - (Free Research)

This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.

(WHITE PAPER)

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Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile) by BoxTone

October 08, 2009 - (Free Research)

This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.

(WHITE PAPER)

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Earned Value Lite: Making Earned Value Management Work for Every Project by Oracle Corporation

May 01, 2009 - (Free Research)

Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.

(WHITE PAPER)

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PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™ by PistolStar, Inc.

August 26, 2009 - (Free Research)

PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.

(PRODUCT OVERVIEW)

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Case Study: 1-800-FLOWERS.COM Assuring improvements in business continuity with Fax on Demand by Esker Inc.

December 28, 2007 - (Free Research)

Read this brief case study to learn how 1-800-FLOWERS.COM faced the challenge to implement the next stage of a strategy for faxed order communications to accommodate key seasonal spikes in demand while avoiding unnecessary capacity expenditures.

(CASE STUDY)

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Managing Risk and Uncertainty - An Executive's Guide to Integrated Business Planning by Oracle Corporation

September 14, 2009 - (Free Research)

Read this white paper to learn how Integrated business planning can help your company align strategic, operational, and financial plans.

(WHITE PAPER)

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Presentation Transcript: The Future of Information-Centric Security by Palisade Systems, Inc.

September 04, 2009 - (Free Research)

Read this presentation transcript to learn what speaker Rich Mogull has to say about the importance of data protection and the future of security in terms of the way security decisions and security breaches affect business.

(PRESENTATION TRANSCRIPT)

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Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG

February 01, 2008 - (Free Research)

Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.

(WHITE PAPER)

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Cisco IP Phone Features by Global Knowledge

February 10, 2009 - (Free Research)

This paper explains various features (Softkeys) available to the phone while in a call state.

(WHITE PAPER)

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The Leader in On-Demand Call Centers: Five9 Product Overview by Five9

September 10, 2009 - (Free Research)

Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.

(PRODUCT OVERVIEW)

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Audio Conferencing 2.0: Control Costs & Simplify Administration by Citrix Online

September 10, 2009 - (Free Research)

In this paper, we're taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.

(WHITE PAPER)

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Get More Value from Audio Conferencing by Citrix Online

September 10, 2009 - (Free Research)

Listen to this podcast to hear how all-new HiDef Corporate™ leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.

(PODCAST)

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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 25, 2008 - (Free Research)

After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

(CASE STUDY)

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Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software

March 2008 - (Free Research)

View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.

(WEBCAST)

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Size Up Top Security Vendors with Comparative Security Testing by ESET

September 2008 - (Free Research)

Read this paper to learn the results of a study that examined performance evaluations and comparative tests on the ESET Smart Security Business Edition package as well as other leading solutions.

(WHITE PAPER)

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SAP Business Transformation Study: ConAgra Foods by SAP AG

September 2007 - (Free Research)

ConAgra Foods, Inc. is one of North America's largest packaged food companies. With the help of SAP and SmartOps, the company was able to tackle its key challenges in making its supply chain more efficient. Read this case study to learn about the challenges ConAgra faced along with the benefits achieved from implementing SAP and SmartOps solutions.

(CASE STUDY)

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Web Platform Installer 2.0 by Microsoft

October 2009 - (Free Research)

In one neat package, the Web Platform Installer gives you the frameworks, web server, database, tools and applications you need to quickly build and run Web applications and solutions on Windows.

(TRIAL SOFTWARE)

Sun Business Intelligence Solution for Web Infrastructure by Sun Microsystems, Inc.

October 2009 - (Free Research)

The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure.

(PRODUCT OVERVIEW)

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Painting the CPG Supply Chain GREEN by Wipro Technologies

April 2009 - (Free Research)

This paper offers a solution for businesses to achieve balance between profitability and sustainability by leveraging the platform of packaged implementations.

(WHITE PAPER)

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Oracle WebLogic Suite: A Middleware Foundation for Application Grid by Oracle Corporation

December 2008 - (Free Research)

This free white paper shows that Oracle WebLogic Suite packages many essential middleware capabilities to help organizations implement application grid concepts. Learn how to create an infrastructure layer that pools and dynamically provisions the resources on which business applications and SOA run.

(WHITE PAPER)

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Delivering Identity Management Results in 30 Days by Oracle Corporation

September 2009 - (Free Research)

Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today.

(PODCAST)

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Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP AG

January 2007 - (Free Research)

This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.

(WHITE PAPER)

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