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Microsoft Dynamics CRM Online Free Trial by Microsoft

December 18, 2009 - (Free Research)
Begin managing customer relationships in minutes – not days. Try Microsoft Dynamics CRM Online now for 30 days! 
(TRIAL SOFTWARE) READ ABSTRACT |

There Is No Execution without Integration: MES Adoption Drives Performance by SAP AG

September 18, 2008 - (Free Research)
Many manufacturers today are getting caught on the wrong side of a technology adoption wave that is quickly gaining momentum. This benchmark study is a roadmap for reducing overall manufacturing costs through the utilization of manufacturing technologies. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge

September 21, 2009 - (Free Research)
Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis by TIBCO Spotfire Division

October 05, 2009 - (Free Research)
This Presentation Transcript shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World? by SAP AG

August 01, 2007 - (Free Research)
Your company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives. 
(WHITE PAPER) READ ABSTRACT |

EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap by CA

October 19, 2009 - (Free Research)
Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story. 
(WHITE PAPER) READ ABSTRACT |

The Perfect Storm - Why Now Is The Time For Open Source by Red Hat and Intel

June 01, 2009 - (Free Research)
Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions. 
(WHITE PAPER) READ ABSTRACT |

Business Intelligence: Putting Information to Work by SAP AG

January 23, 2009 - (Free Research)
Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years. 
(WHITE PAPER) READ ABSTRACT |

Beyond Survival: Thriving Through the Turbulence: BI in the Retail Industry by SAP America Inc

March 31, 2009 - (Free Research)
Find out how retail organizations are improving the bottom line, by focusing on key tactics designed to facilitate low cost, efficient, customer-centric operations, all of which require integrated enterprise information and analysis capabilities found in business intelligence (BI) environments. 
(WHITE PAPER) READ ABSTRACT |

Guide to Troubleshooting Application Problems by Fluke Networks EMEA

October 01, 2008 - (Free Research)
This comprehensive, 94 page guide is a how-to resource handbook for network engineers. This guide covers the fundamentals of how applications work, how applications flow, where applications fail and best practices and methodologies for troubleshooting network and application problems. 
(EGUIDE) READ ABSTRACT |

Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice by Pivotal CRM, a CDC Software solution

November 11, 2009 - (Free Research)
This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice. 
(WHITE PAPER) READ ABSTRACT |

CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft

April 21, 2008 - (Free Research)
Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . . 
(CASE STUDY) READ ABSTRACT |

Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online by Microsoft

May 02, 2009 - (Free Research)
The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM. 
(CASE STUDY) READ ABSTRACT |

Get More Value for Less Money with Microsoft Dynamics CRM Online by Microsoft

December 18, 2009 - (Free Research)
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today. For Salesforce.com and Oracle CRM On Demand customers, it gets even better! Eligible organizations can get six months of Microsoft Dynamics CRM Online - at no charge. 
(TRIAL SOFTWARE) READ ABSTRACT |

What’s Under the Hood? Five Secrets of Successful Automotive Manufacturers by Infor

December 03, 2009 - (Free Research)
Every company in the automotive market has run up against an array of difficult challenges. However, such challenges are addressable. This paper will show how industry leaders are prospering and will outline five key factors that differentiate them from industry laggards. 
(WHITE PAPER) READ ABSTRACT |

Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability by SAP AG

January 23, 2009 - (Free Research)
The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue. 
(ARTICLE) READ ABSTRACT |

Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 by Microsoft

September 09, 2009 - (Free Research)
View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business. 
(WEBCAST) READ ABSTRACT |

Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. 
(WHITE PAPER) READ ABSTRACT |

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP AG

March 2007 - (Free Research)
Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand. 
(WHITE PAPER) READ ABSTRACT |

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft

January 2008 - (Free Research)
Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs. 
(CASE STUDY) READ ABSTRACT |

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft

September 2009 - (Free Research)
This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. 
(CASE STUDY) READ ABSTRACT |

Sales and Marketing: The New Power Couple by Microsoft

December 2008 - (Free Research)
This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization. 
(WHITE PAPER) READ ABSTRACT |

How 4 Companies Saved by Moving to the Cloud by NetSuite

October 2009 - (Free Research)
This paper presents 4 customer success stories of how a change to NetSuite improved efficentcy as well as the bottomline. 
(CASE STUDY) READ ABSTRACT |

Hidden Dangers in the Mobile Worker Jungle by Blue Coat

March 2008 - (Free Research)
This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company's mobile and remote workers. 
(WHITE PAPER) READ ABSTRACT |

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