Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits 

This presentation transcript explores the business benefits of upgrading to a flexible computing environment. Discover how you can help your customers transition to this environment by providing application virtualisation, profile virtualisation and centralised management tools. 

This webcast explores the business benefits of upgrading to a flexible computing environment. Discover how you can help your customers transition to this environment by providing application virtualisation, profile virtualisation and centralised management tools. 

Listen to this podcast to learn about the little-known benefits of server virtualisation. Discover the critical role virtualisation plays in the security of your customers' data centre upgrades. Gain insight into different virtualisation technology you can provide to end-users. 

This case study outlines how Info Support, a Dutch IT service provider, was able to launch new servers and storage up to 75% faster using virtualization. The challenge was that Info Support wanted to respond to their clients faster by creating an environment where new projects were up and running in a couple of hours. 

ServiceU Corporation was challenged to deploy reliable hardware to support its Microsoft® SQL Server® 2008 environment and virtualize other applications to enhance business flexibility. Read this case study to learn about the benefits that ServiceU achieved through by implementing Dell hardware and Microsoft Hyper-V technology. 

Organizations that have yet to implement an e-mail archiving solution have a new decision: use an on-premises or cloud-based (sometimes referred to as Software as a Service or SaaS) solution? The latter is more viable when the archive service is delivered by a reputable, well-established provider such as Iron Mountain. 

Virtualizing any aspect of your data center changes the game for compliance and e-discovery. 

The core concept behind the Shared Infrastructure for Databases involves simple building blocks, comprised of computing elements, connected together to create a powerful, yet elegant shared database environment. This white paper describes the shared infrastructure, its benefits and HP offerings to help you implement this solution. 

This paper addresses some of the critical issues of virtualization and some of the ways it can be effectively implemented to help organizations utilize resources more efficiently, reduce costs, manage data across the entire enterprise. 

This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started. 

Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.