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Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.  (WEBCAST) READ ABSTRACT |

Reducing the Cost of Achieving PCI Compliance with Lumension® Compliance and IT Risk Management by Lumension October 2009 - (Free Research) This whitepaper will examine PCI DSS and explain how Lumension® Compliance and IT Risk Management can help organizations reduce the cost of addressing compliance.  (WHITE PAPER) READ ABSTRACT |

What’s Under the Hood? Five Secrets of Successful Automotive Manufacturers by Infor December 2009 - (Free Research) Every company in the automotive market has run up against an array of difficult challenges. However, such challenges are addressable. This paper will show how industry leaders are prospering and will outline five key factors that differentiate them from industry laggards.  (WHITE PAPER) READ ABSTRACT |

BMC Helps Dell IT Automate by BMC Software, Inc November 2009 - (Free Research) BMC helped the Dell IT group to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation. Watch the customer video.  (WEBCAST) READ ABSTRACT |

Samsung Electronics France Reduced DSO and Improved Invoice Tracking with Esker DeliveryWare by Esker Inc. July 2009 - (Free Research) When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking.  (CASE STUDY) READ ABSTRACT |

How SAP Customers Quit Paper: Keeping Inbound Documents Electronic by Esker Inc. July 2009 - (Free Research) View this webcast to learn about the advantages of an electronic lifecycle for inbound documents, as well as the benefits of quitting paper and going green. Along with efficiencies and cost-savings results achieved by Esker customers who have quit paper, the web seminar will demonstrate automation of two inbound document processes as examples.  (WEBCAST) READ ABSTRACT |

The Top 5 Challenges in Processing Customer Orders And How To Solve Them by Esker Inc. July 2009 - (Free Research) This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success.  (WEBCAST) READ ABSTRACT |

The Power of Automation: The EDS Story by Hewlett-Packard Company September 2009 - (Free Research) It is becoming increasingly difficult for data center pros to manage their IT environments. This webcast explores best practices for automation and details the benefits you can realize from implementing the technology.  (WEBCAST) READ ABSTRACT |

Practical and Flexible Business Process Automation with Numara FootPrints 9 by Numara Software February 2009 - (Free Research) In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business.  (WEBCAST) READ ABSTRACT |

The Business Value of Insurance Compensation Management Systems by CSSI February 2008 - (Free Research) This white paper describes some of the problems insurance carriers face regarding compensation and presents the advantages of using an automated system to simplify incentive compensation.  (WHITE PAPER) READ ABSTRACT |

Doing More with Less: Automating IT Services in Your Midsize Business by N-able Technologies December 2009 - (Free Research) Driven by mounting compliance, security, globalization and competition issues, IT Professionals in midsize businesses are under heavy pressure to increase efficiencies and work within tighter budgets. Services automation is a proven way for addressing these challenges.  (WHITE PAPER) READ ABSTRACT |

How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom November 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.  (EGUIDE) READ ABSTRACT |

Achieving Service Excellence Across The Enterprise by Numara Software February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..  (WHITE PAPER) READ ABSTRACT |

Case Study: Ingram Entertainment Implements Improved ROI and Reliability for Mainframe Data Protection by Data Domain June 2009 - (Free Research) Ingram Entertainment Inc. is the leading national distributor of home entertainment products in the US. Having implemented the Data Domain and Luminex solution they have been able to successfully meet DR goals and achieve significant yearly cost savings.  (CASE STUDY) READ ABSTRACT |

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD July 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.  (CASE STUDY) READ ABSTRACT |

The Challenge to Achieve Perfect Order Management by SAP AG January 2009 - (Free Research) Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line.  (WHITE PAPER) READ ABSTRACT |

Driving Costs Out and Efficiency In with Enterprise Barcode and Radio-Frequency Identification (RFID) Label Management by TAKE Supply Chain October 2009 - (Free Research) In this paper you will learn how TAKE Supply Chain has developed a scalable, rules-based barcode label and RFID print management platform that allows business users — not IT programmers — to effectively administer tagging output and compliance programs, which can increase efficiency while decreasing costs with RFID label management.  (WHITE PAPER) READ ABSTRACT |

Ensuring Reliable Inbound Supply Integration by Sterling Commerce September 2009 - (Free Research) This white paper will enumerate the critical business challenges, as well as specific opportunities and benefits of working aggressively to achieve inbound supply integration.  (WHITE PAPER) READ ABSTRACT |

Trend Advisory: Information-Centric Security by CDW Corporation March 2009 - (Free Research) Read this document to learn how to best confront the threats to your network by keeping pace with the latest innovations and learning how to classify your information.  (WHITE PAPER) READ ABSTRACT |

Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists by SearchWinIT January 2009 - (Free Research) Learn how to integrate change management into a document library using SharePoint's own framework.  (EZINE) READ ABSTRACT |

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc November 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.  (ANALYST BRIEF) READ ABSTRACT |

The Friendly Face of IT: User-friendly IT Management by Numara Software January 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.  (WEBCAST) READ ABSTRACT |

Sun Storage 7000 Unified Storage Systems: The Core of an Accelerated MCAE Workflow by Sun Microsystems, Inc. December 2008 - (Free Research) Sun Storage 7000 Unified Storage Systems accelerate MCAE workflow by speeding data to processors and then providing shared data access to all.  (ARTICLE) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.  (CASE STUDY) READ ABSTRACT |

Staying in Control When Requirements Change: Learn Ways to Keep Schedules and Costs in Line by IBM October 2009 - (Free Research) An effective change management process can help you better identify how alterations will affect cost and schedule so you can keep them in control. This paper will explore change management approaches and how you can use IBM Rational® solutions to manage changes to development, system and IT artifacts.  (WHITE PAPER) READ ABSTRACT |

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