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Managing Enterprise Information: Architecting for Survival and Positioning for Success in Tough Times by SAP America Inc June 19, 2009 - (Free Research) Today, businesses must work smarter, not just harder - and to do it, they must use information to compete. With ever-greater demands on data resources, organizations need to derive greater value from their existing information.  (WHITE PAPER) READ ABSTRACT |

Control Electronic Discovery Using In-House Resources by FTI Technology December 18, 2009 - (Free Research) Rather than relinquish control of e-discovery to experts and their firms, in-house legal teams and their executives are trending toward retaining control of decision-making and acting as collaborative partners throughout the life cycle of a particular matter.  (WHITE PAPER) READ ABSTRACT |

How In-House Electronic Discovery Delivers Savings by FTI Technology December 01, 2008 - (Free Research) Companies, such as the one highlighted in this paper, should begin to consider electronic discovery as a core business process and seek ways to optimize it.  (WHITE PAPER) READ ABSTRACT |

SharePoint E-zine Volume 17: Kicking the Tires on SharePoint 2010 by SearchWinIT December 17, 2009 - (Free Research) Microsoft made some big improvements in SharePoint 2010, but a few problems remain that still annoy SharePoint administrators. In this month's issue, find out what's good and what's not so good in the newest version of SharePoint. Also in this issue, get started on SharePoint capacity planning, and learn how to automate SharePoint governance.  (EZINE) READ ABSTRACT |

Going Mobile: Mobile Customer Service Moves to the Forefront of Multi-Channel Interaction by IntelliResponse December 14, 2009 - (Free Research) This knowledge paper examines and explores the rapid rise of the mobile consumer, and provides strategies for integrating mobile customer service into the multi-channel service strategy. The paper details how your mobile customer service solution must be channel-specific to mobile, and deliver upon the need for efficiency, accuracy and simplicity.  (WHITE PAPER) READ ABSTRACT |

Social Networking Changing Business Top to Bottom - Ind. Analyst by NewsGator Technologies December 07, 2009 - (Free Research) Organizations often lack an understanding of how social networking affects their organization. This webcast explores real-life companies engaged in social networking to give viewers a better understanding of how it impacts consumer and enterprise environments.  (WEBCAST) READ ABSTRACT |

Data Management for Business Intelligence by SAP AG January 23, 2009 - (Free Research) This report investigates the strategies, capabilities, and supporting technologies that Best-in-Class companies are employing to alleviate the pressure to accelerate the delivery of actionable information within their enterprises.  (BOOK) READ ABSTRACT |

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT by SAP AG June 02, 2009 - (Free Research) A 2007 report conducted by the Economist Intelligence Unit (EIU) found that nine out of ten corporate executives admit to making important decisions on the basis of inadequate information. This whitepaper will discuss what information visibility can do for your organization as well as the three critical strategic areas of business decision making.  (WHITE PAPER) READ ABSTRACT |

Mainframe Storage Management: Lighten The Load & Enjoy Life by BMC Software, Inc November 30, 2009 - (Free Research) In depth knowledge of mainframe storage management sadly does not just pop into your head! And the supply of storage gurus is dwindling. But do not despair nor give up hope - there is a solution! Attend this informative webcast and learn how MAINVIEW SRM provides the knowledge to guide you in managing today’s explosion of data.  (WEBCAST) READ ABSTRACT |

Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin by Atos Origin November 04, 2009 - (Free Research) Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin, nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience.  (WHITE PAPER) READ ABSTRACT |

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc. April 16, 2009 - (Free Research) Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.  (WHITE PAPER) READ ABSTRACT |

The Growing Email Archiving Dilemma: 11 Considerations To Control Your Email Environment by Mimecast August 05, 2009 - (Free Research) According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. In this whitepaper, we'll discuss four reasons that drive organizations to seek an archiving solution and 11 considerations for controlling your email environment.  (WHITE PAPER) READ ABSTRACT |

Achieving Service Excellence Across The Enterprise by Numara Software February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..  (WHITE PAPER) READ ABSTRACT |

ITIL for the Real World by Numara Software January 06, 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.  (WEBCAST) READ ABSTRACT |

Solving the Challenges of Exponential Data Growth by Syncsort October 12, 2009 - (Free Research) This paper explores the reasons why data volumes are increasing and where bottlenecks most frequently occur. It then explains why adding more hardware isn’t a solution to these performance problems and delves into the various methods that can be used to break through the bottlenecks to speed applications.  (WHITE PAPER) READ ABSTRACT |

SharePoint Customization Best Practices by Global Knowledge December 2008 - (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.  (WHITE PAPER) READ ABSTRACT |

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge December 2008 - (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).  (WHITE PAPER) READ ABSTRACT |

The Business Case for Automating Document Driven Business Processes by Kofax, Inc. October 2009 - (Free Research) This white paper provides the compelling case for taking an enterprise approach to automating document driven business processes. Find out how document capture is quickly moving toward mainstream adoption and how the shift from scan-to-archive to scan-to-process is profoundly changing the strategic importance of capture as an enterprise standard.  (WHITE PAPER) READ ABSTRACT |

Control Your Email Environment with these 11 Tips by Iron Mountain Digital September 2009 - (Free Research) The handling of email has become a critical business, IT and regulatory issue, driving a need for email archiving solutions in many organizations. This whitepaper will cover archiving and email management, eDiscovery and knowledge management.  (WHITE PAPER) READ ABSTRACT |

Samsung Electronics France Reduced DSO and Improved Invoice Tracking with Esker DeliveryWare by Esker Inc. July 2009 - (Free Research) When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking.  (CASE STUDY) READ ABSTRACT |

Whirlpool Corporation Selects Esker to Automate Document Processing by Esker Inc. February 2006 - (Free Research) Read this case study to learn why the world's leading appliance manufacturer selected Esker DeliveryWare as their enterprise standard solution for automated imaging, storage and document processing to and from SAP.  (CASE STUDY) READ ABSTRACT |

How SAP Customers Quit Paper: Keeping Inbound Documents Electronic by Esker Inc. July 2009 - (Free Research) View this webcast to learn about the advantages of an electronic lifecycle for inbound documents, as well as the benefits of quitting paper and going green. Along with efficiencies and cost-savings results achieved by Esker customers who have quit paper, the web seminar will demonstrate automation of two inbound document processes as examples.  (WEBCAST) READ ABSTRACT |

Information Agenda Assessment Tool by IBM October 2009 - (Free Research) The cost and complexity of managing increasing volumes of data and content, plus the need to provide trusted information to all users, are driving CIOs to rethink approach to information delivery. This quick self-assessment is the first step to find out how IBM's Info Agenda approach can help your company unlock the business value of information.  (ASSESSMENT TOOL)

Green Storage: Metrics and measurement for management insight With Greg Schulz by IBM December 2009 - (Free Research) This videocast highlights the importance of metrics and measurements for enabling efficient and optimized physical, virtual or cloud data centers and storage. It discusses some different metrics, for example performance, availability/data protection, and capacity/space. It also gives tips for what metrics to use when, where to use them, and why  (VIDEO)

High Technology Manufacturers Journey to Best in Class Performance by SAP AG January 2009 - (Free Research) This report highlights the process, organization, knowledge management, performance and technology characteristics of High Tech manufacturers that enable their elevated performance.  (WHITE PAPER) READ ABSTRACT |

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