Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices. 

This paper presents an overview and introduction to reverse logistics and how to manage reverse logistics in the CPG industry in an efficient manner. 

In the highly competitive wireless communications market, dissatisfied customers can and do change providers virtually as soon as they have a poor service experience. Read this paper to learn how some service providers are able to keep their customers satisfied -- satisfied enough to refer friends and neighbors. 

In this one hour Webcast, presented by Jeff Ramminger, EVP KnowledgeStorm, learn how you can develop more effective content, make it available more efficiently and influence the most important decision makers at the right stages of the buying process. 

KnowledgeStorm is the Internet's top-ranked search resource for technology solutions and information. With our premier network, search expertise and performance tools and services, KnowledgeStorm provides technology vendors the most opportunities to reach buyers on the Internet and convert them into Web leads. 

Tune in to this podcast now for expert insight on the connection between web performance testing and the bottom line, and pointers and best practices for ensuring the success of your critical eBusiness initiatives. 

This paper examines SDL Tridion's position within the overall content management landscape as defined by business needs, rather than underlying technology. It also explains how organizations can combine different content management technologies to solve various business requirements. 

Atos Origin provides end-to-end SAP solutions for mid-to large-size organizations around the world - from core SAP implementations to supply chain management to upgrades and custom development. With a wealth of experience across all industries, we are among the world's most successful SAP specialists. 

Watch this videocast to learn how virtualization has been a major key to the success of everyone's favorite discount travel site as Priceline.com has continued to grow its competitive edge in the face of lean economic times. 

View the slides presented in the "New Research: How to Improve Your B2B Email Marketing Results in 2007" Webcast and find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007. 

Check out this transcript of a presentation given by Sumeet Bansal, Fusion-io Principal Solutions Architect, to learn how Fusion-io solutions enhance SQL server performance, improve customer experience, and optimize storage management systems. 

Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line. 

This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.