Driven by mounting compliance, security, globalization and competition issues, IT Professionals in midsize businesses are under heavy pressure to increase efficiencies and work within tighter budgets. Services automation is a proven way for addressing these challenges. 

Managing email is a time-consuming, costly and legally hazardous process as administrators spend extra time backing up and recovering email to manage volume, support end-user productivity and produce stored emails for regulation or litigation. 

As you know, automation is a critical component in achieving long-term IT savings. We've compiled a few resources to give you an overview of the benefits of service automation and the technology behind our comprehensive solution. 

PCI DSS is an opportunity for security professionals to leverage compliance initiatives to improve security and risk management. This presentation transcript illustrates how organizations must go beyond “checklist” compliance to improve security and IT efficiency -- through automation, prioritization, and focused attention on the critical issues. 

In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business. 

Learn how streamlining the AP process can help your company gain control over its invoice management. With the electronic workflow, invoices don’t get lost avoiding late fees. 

Learn why you can’t afford to wait on storage virtualization and get some great storage virtualization implementation tips in this podcast. 

Learn why you can’t afford to wait on storage virtualization and get some great storage virtualization implementation tips in this podcast. 

BMC helped the Dell IT group to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation. Watch the customer video. 

This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. 

Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings. 

Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later "pile on" to more advanced, but also more competitive, leads. 

This report is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. This first installment examines podcasting and provides valuable insight into this red-hot delivery mechanism.