Whether your organization's service-oriented architecture (SOA) has 50 services being used by one customer, or 50 customers using one service, you need SOA governance; increased business agility depends on it. 

There is only one good way to approach the adoption and facilitation of SOA and Web services, and that is to establish, right from the beginning, a corporate Center of Excellence to guide the revolution from making a compelling business case to putting in place a long-term solution for measuring and improving on every success. 

This podcast explores the key changes made to Windows Server 2008 R2 in Active Directory, Group Policy and Terminal Services. Discover how your organization can leverage these improvements for reduced costs, increased control and improved efficiency. 

Join Redmond Channel Scott Bekker and Iron Mountain Digital’s Daniel Stevenson for a free, informative webcast to get insight on the emerging cloud storage opportunities and learn how you can quickly integrate cloud storage into your portfolio to take advantage of this profitable growing industry. 

Read this case study to learn how Sporton is implementing a virtualization solution centered on the Windows Server® 2008 Hyper-V™ technology to consolidate servers and boost responsiveness. 

To protect your company's assets and reputation, Dell's Asset Recovery Services help ensure that sensitive information does not fall into the wrong hands while also promoting environmental stewardship through our efforts to achieve zero-landfill and zero-export policies. 

In the fall of 2008, Forrester Research commenced work on a research project commissioned by Dell, Inc., that focused on examining the potential net savings and benefits enterprises may realize by adopting Dell’s PC products and services. 

Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings. 

Blueprint is designed to be easy-to-use and collaborative so that a wide range of stakeholders can work together synchronously or asynchronously to map, refine and improve processes. 

Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 

In Windows Server 2008 R2, the improvements to failover clusters are aimed at simplifying failover clusters, making them more secure, and enhancing their stability. Cluster setup and management are easier. Security and networking in failover clusters have been improved, as has the way a failover cluster communicates with storage. 

As services shift to IP protocols and bandwidth demands grow, Wireline Telcos and Cable MSOs alike must evolve their infrastructures to become IP centric. Read this whitepaper to learn more about the two paths service providers are taking to get to this new infrastructure and how they both end up in the same place.