Which CRM Deployment Is Right For You White Papers, Webcasts, Case Studies and Research Papers

How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation

January 08, 2009 - (Free Research)

The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.

(WHITE PAPER)

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CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM

November 30, 2009 - (Free Research)

This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences.

(WHITE PAPER)

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Find, Qualify, and Close More Business Faster With a Free Trial of ZoomInfo by ZoomInfo

May 19, 2009 - (Free Research)

In today's economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.

(DEMO)

Which Virtualization Management Tool Is Right For Your Organization? by Dell and VMware

June 22, 2009 - (Free Research)

In this informative Pocket Guide, brought to you by SearchServerVirtualization.com, Dell and VMware, learn more about the virtual management tools on the market and their functionality. Discover which product capabilities organizations should consider when evaluating virtual infrastructure management technologies.

(EGUIDE)

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Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT

August 2008 - (Free Research)

SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation.

(WHITE PAPER)

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Working the Way Salespeople Work by Oracle Corporation

September 2008 - (Free Research)

This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.

(WHITE PAPER)

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Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)

Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

(WHITE PAPER)

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Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 by Microsoft

September 2009 - (Free Research)

View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.

(WEBCAST)

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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)

This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.

(WHITE PAPER)

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Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft

September 2009 - (Free Research)

Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.

(WEBCAST)

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Transforming Customer Service into a Strategic Asset by Microsoft

February 2008 - (Free Research)

View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.

(WEBCAST)

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Infor CRM for Travel & Leisure by Infor CRM

July 2009 - (Free Research)

Enterprising companies in travel and leisure are using Infor CRM for Travel and Leisure to create a continuous customer dialogue and deliver the highest impact offers at the moment of interaction across business units and channels.

(BROCHURE)

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How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)

This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.

(WHITE PAPER)

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Business Intelligence - Now More Than Ever by SAP BusinessObjects

December 2008 - (Free Research)

The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make, especially now. Budgets are tighter and demands from executives to see immediate results from IT implementations are increasing. This paper outlines the benefits of a BI solution and its impact on a company. Read on to learn more.

(WHITE PAPER)

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Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM

July 2009 - (Free Research)

In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.

(WHITE PAPER)

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Which Off-line CRM solution for Field Force? by Wipro Technologies

October 2009 - (Free Research)

This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.

(WHITE PAPER)

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Podcast- Picking the Right Thin Client by Pano Logic, Inc

November 2009 - (Free Research)

This podcast, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.

(PODCAST)

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The Value of Good Database Development Software: Expert Evaluation of SQL Developer and Toad Development Suite by Quest Software

November 2009 - (Free Research)

In this technical brief, John Weathington, President and CEO of Excellent Management Systems, Inc.,explores Toad® Development Suite and Oracle's SQL Developer. He provides an honest look at both solutions, and helps you see how a simple side-by-side comparison isn't enough when choosing the right tool.

(WHITE PAPER)

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How to Embrace CRM and Make it Succeed in Your Organization by SYSPRO

October 2009 - (Free Research)

This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.

(WHITE PAPER)

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Making Interactions More Intelligent Across All Channels in the Retail Finance Industry by Infor CRM

July 2009 - (Free Research)

In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.

(WHITE PAPER)

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Integrating Data in the Information System, an Open Source Approach by Talend

July 2009 - (Free Research)

This White Paper describes a number of real-life applications and databases interoperability scenarios and explains how an Open Source approach helps in solving interoperability challenges. Read this paper to learn more about successfully connecting new technology deployments with existing infrastructure.

(WHITE PAPER)

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Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice by Pivotal CRM, a CDC Software solution

November 2009 - (Free Research)

This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.

(WHITE PAPER)

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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team by Microsoft

October 2008 - (Free Research)

Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...

(CASE STUDY)

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Fact or Fiction: Enforcing Change Management and Configuration Management with Tools and Technologies by SearchSecurity.com

October 2009 - (Free Research)

This podcast educates information security and IT pros on the right tools and technologies to create a solid process that provides the data, insight and metrics you need to meet your compliance and business objectives.

(PODCAST)

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Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge by SAP AG

December 2007 - (Free Research)

This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.

(WHITE PAPER)

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