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Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses by Global Knowledge

March 13, 2009 - (Free Research)
Yesterday's virus is today's custom malware, while denial of service attacks has been replaced with botnets. This paper examines the history of attacks of malware and the defenses needed to counter these attacks. 
(WHITE PAPER) READ ABSTRACT |

IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses by Progress Software

April 01, 2009 - (Free Research)
As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions. 
(WHITE PAPER) READ ABSTRACT |

With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction by Microsoft

April 18, 2008 - (Free Research)
Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution. 
(CASE STUDY) READ ABSTRACT |

SVP.26: Mimecast Unifies Email Security, Archiving, And Continuity Services In The Cloud by Mimecast

August 05, 2009 - (Free Research)
This IDC Vendor Profile evaluates Mimecast, an emerging supplier of email archiving, security, and continuity solutions delivered in a software-as-a-service model. This document discusses the company's history, product offerings, and competitive position in the context of cloud-based storage and security infrastructure services. 
(WHITE PAPER) READ ABSTRACT |

E-Book: How to Evaluate Data Warehouse Appliances by Sybase, Inc.

October 21, 2009 - (Free Research)
Business Intelligence and analytics remain top priorities for organizations seeking to increase revenues and cut costs, but these systems often require a data warehouse to feed them correct and relevant information. This E-Book provides detailed expert advice on how to evaluate, select and prepare your organization for a data warehouse appliance. 
(EBOOK) READ ABSTRACT |

Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft

September 09, 2009 - (Free Research)
In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0. 
(WEBCAST) READ ABSTRACT |

Best Practices for Network Transformation for Carrier Ethernet Services by ECI Telecom

May 17, 2009 - (Free Research)
ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more. 
(WHITE PAPER) READ ABSTRACT |

Designing Great Visualizations by Tableau Software

April 20, 2009 - (Free Research)
Visual representations are a fundamental component of human learning and understanding. To study the impact of data visualization, we must first look to the past and see how our ways of shaping and representing data have changed over time. This paper traces the history of visual representation, from cave drawings to the computer revolution. 
(WHITE PAPER) READ ABSTRACT |

Focus Solution Profile Microsoft Hyper-V System & Center Virtual Machine Manager by Microsoft Corporation India Pvt Ltd

March 28, 2008 - (Free Research)
This Focus profile describes Microsoft Hyper-V and VMM. It discusses Microsoft's server virtualization history, the origins of the Microsoft virtual server technologies and solutions, and the architecture of those solutions. 
(WHITE PAPER) READ ABSTRACT |

Focus Solution Profile: Microsoft Hyper-V and System Center Virtual Machine Manager by Microsoft Corporation India Pvt Ltd

March 28, 2008 - (Free Research)
This Focus profile describes Microsoft Hyper-V and VMM. It discusses Microsoft's server virtualization history, the origins of the Microsoft virtual server technologies and solutions, and the architecture of those solutions. 
(WHITE PAPER) READ ABSTRACT |

Mobile Banking: A Bright Spot Within A Struggling Financial Services Industry by BlackBerry

June 29, 2009 - (Free Research)
Watch this informative webinar to learn about the history of mobile banking, consumer and ecosystem trends driving mobile banking opportunity, moving banks from inquiry to revenue, and much more! 
(WEBCAST) READ ABSTRACT |

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG

February 01, 2008 - (Free Research)
Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. 
(WHITE PAPER) READ ABSTRACT |

Virtualization 101 by Dell and Microsoft

December 2008 - (Free Research)
In this podcast, virtualization expert Anil Desai provides an easy-to-understand primer on virtualization that will quickly bring any listener up to speed on the topic. 
(PODCAST) READ ABSTRACT |

Personal Telepresence: The Next Generation of Video Communication by Vidyo, Inc.

November 2009 - (Free Research)
This whitepaper presents a brief history of the evolution of video conferencing and introduces a new solution for video conferencing that provides high quality visual communication with low latency, point and click simplicity on portable personal devices, and low cost access that requires only a general purpose IP network. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc

July 2008 - (Free Research)
This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. 
(WHITE PAPER)

The Case for Virtual Local Area Networks (VLANs) by Global Knowledge

December 2008 - (Free Research)
In this whitepaper you will learn about the evolution of Ethernet, the reasons VLANs were introduced, and the ways that VLANs can be used. 
(WHITE PAPER) READ ABSTRACT |

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation

September 2008 - (Free Research)
This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system. 
(WHITE PAPER) READ ABSTRACT |

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)

April 2006 - (Free Research)
KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 
(WHITE PAPER) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact

December 2009 - (Free Research)
Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 
(WHITE PAPER) READ ABSTRACT |

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft

April 2008 - (Free Research)
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user.. 
(CASE STUDY) READ ABSTRACT |

Eco-sustainable wireless service: Opening new markets through cost-effective, alternative energy wireless base stations by Alcatel-Lucent

October 2009 - (Free Research)
About a billion people worldwide do not have access to telecommunications services, mostly from lack of a power grid that can support network infrastructure. Traditional wireless networks for remote locations rely on costly generators that are hard on the environment. Read this whitepaper to learn about cost effective and eco-friendly alternatives. 
(WHITE PAPER) READ ABSTRACT |

Mobile Sales Force at Growing Company Benefits from Mobilizing CRM Information to the Field by BlackBerry

February 2009 - (Free Research)
Sales Partnerships needed a way to coordinate the activities of the outsourced sales force services it offers. They wanted a solution that would help maximize the productivity of the sales force by tracking sales activities, handling territory management, and creating a high level of accountability for the sales representatives working... 
(DATA SHEET) READ ABSTRACT |

The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc.

September 2009 - (Free Research)
Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store. 
(BROCHURE) READ ABSTRACT |

Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities by Microsoft

April 2008 - (Free Research)
Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services. 
(CASE STUDY) READ ABSTRACT |

NERC: What You Need to Know by SearchSecurity.com & SearchCompliance.com

October 2009 - (Free Research)
The North American Electric Reliability Corporation's regulations aim to protect the nation's vulnerable critical infrastructure. Read this E-Book to find out what responsible entities need to do to comply with the NERC. 
(EBOOK) READ ABSTRACT |

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