Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 

The Symantec Report on Rogue Security Software is an in-depth analysis of rogue security software programs. Read this report to learn the specifics about security software scams. 

Read this white paper for an in-depth discussion of what data deduplication is, how it works, what problems it solves, and what options are available. 

In this paper Gomez poses several questions to Tim Grieser, vice president of IDC's Enterprise System Management Software program, on behalf of Gomez's customers. Read on to learn the answers to some of the most important questions regarding web-based applications. 

In this videocast, learn how SAP customers are getting started with virtualization technology, and find out what needs to be considered in terms of hardware, staffing and SAP modules. 

In this white paper, you will learn about some of the underlying technology and architecture behind the capabilities of Concentric Managed Backup. Technical decision-makers should come away from this document with a deeper knowledge of the Concentric Managed Backup platform and its overall architecture. 

This video covers highlights from the Microsoft SharePoint Conference in 2009, including Microsoft CEO Steve Ballmer's keynote address. 

The market for products to improve the delivery of application software over networks remains dynamic and innovative. Vendors focused on solving enterprises' most-pressing application problems have become the top players. 

Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance. 

As a resource to help organizations achieve strategic objectives for efficiency, cost-effectiveness and continuity of faxing operations, this white paper explores the reasons why organizations are embracing fax virtualization as part of their IP strategies and how they benefit from the technology. 

Join our industry panel of experts from EADS, CareFusion, and Chrysler as they discuss their experiences in implementing a structured approach to requirements management based on IBM Rational software. 

A company’s overall success largely relies on the software team’s success. Organizations that embrace this concept experience less frustration, fewer errors, and faster planning and development cycles. Read this guide to learn about seven essential tips to help you be more successful with requirements management and software development. 

This webcast, featuring Nucleus Research, uncovers research findings from analyzing numerous deployments in business intelligence and performance management within an SAP environment. Discover why many companies are turning to one specific vendor for the benefits it provides over SAP NetWeaver Business Warehouse.