This Microsoft white paper will discuss in detail ten things you should probably know as you get familiar with the latest version of the Windows client; what's been improved, what to expect and how it differs, if much at all, to Vista. 

The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. 

Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior. 

Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise. 

This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. 

This paper explains how a common platform can provide the basis for not only managing manufacturing operations, but also quality and inventory across global supplier networks. 

Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes. 

Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization. 

Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations. 

Data Loss Prevention is designed to protect information assets with minimal interference in business processes. It provides new insights into how information is used, and enforces protective controls to prevent unwanted incidents. Read on to learn how DLP can reduce risk, improve data management practices, and even lower certain compliance costs. 

Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enables a successful transition to Enterprise 2.0. 

Virtualized server environments or infrastructures have varying functionalities and interfaces for application aware integration to enable complete and comprehensive data protection with data and transactional integrity. 

This white-paper provides an overview of Oracle Database 11g's capabilities for data warehousing, and discuses its key features and technologies. Discover how to integrate information, perform fast queries, scale to very large data volumes, and more.