Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 

Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges. 

Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company. 

Read this whitepaper to learn about the security implications of modern threats, where emerging technologies can add real value, and five key strategies for ensuring solid malware protection. 

The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis. 

HP TestDirector for Quality Center software drives a more effective and efficient global application testing process and supports high levels of communication and collaboration among distributed testing teams. 

This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems. 

This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts. 

Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results. 

The chapters in this Techfocus eBook will discuss the importance of site selection and planning, data center conceptualization and cost analysis, and negotiating with contractors.