Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking. 

This podcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs. 

In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path. 

Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement. 

This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more. 

This paper explains what BPM is, why you need it, what it brings to an OES and how Apriso's FlexNet is different from competitors who are beginning to talk the BPM talk without delivering the goods. 

Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook. 

This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK). 

This white paper describes the importance of managing energy consumption in data centers and provides an overview of the problems and issues associated with "greening" today's data centers. 

This EMA paper (prepared for VKernel) discusses the challenges in achieving virtualization goals in the enterprise and how capacity management can help optimize resource utilization while maintaining performance. 

Hunter Manufacturing is a good example of what a midsize company can accomplish with a disciplined approach to gaining ERP value, in concert with a vendor that has the functionality, technology and services to support the effort. 

Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. 

Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line.