Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget. 

Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools. 

Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships. 

A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes. 

Poor performing SQL code is costly in terms of dollars and customer satisfaction. Discovering performance bottlenecks once they're in production is costly. 

BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization. 

This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development. 

Software vendors and enterprise organizations are increasingly using Common Language Infrastructure platforms like Microsoft .NET. However, using managed frameworks rarely includes an assessment of risks such as reverse engineering and algorithm exposure. Read this paper to learn about some approaches used to protect .NET applications. 

Read how GED Integrated Solutions went through the process of identifying and implementing metrics to drive its business process improvement program in 2002 and has since learned many important lessons in how to track and leverage business metrics to improve operational performance. 

Some of the most useful benchmarks and metrics in evaluating server performance are provided in this article along with descriptions to help IT managers identify the ones that best fit their organization. 

The need to keep product and service offerings fresh is not a new concept in business today, but the new approach is involving a network of business partners and even customers in their quest to innovate. This process is called "continuous product and service innovation." 

Along with an in-depth discussion of energy measurement and management, this white paper provides a brief overview of IBM solutions that can help organizations support their initiatives for developing energy-efficient and environmentally responsible data centers.