Read this brief paper to learn how you can use ArcSight Express to monitor perimeter, network, and server security and to automate security operations. 

This guide is intended to help advisors who are considering going independent or who have already struck out on their own to better understand and navigate their technology options. 

A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. 

Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 

Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years. 

Mobile technologies are virtually indispensable tools for businesses of every size, and that is causing an associated increase in spending for mobile voice and data communications services. Read this brief paper to learn what you can do to rein in the hidden costs of mobility and reduce costs for your organization. 

While there has been much hype around cloud computing, it is critical for executive staff of competitive enterprises to understand and begin planning for internal cloud services. IT executives must own and drive enterprise-wide cloud computing strategies. 

This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions. 

Threats today burrow deep in computers and hide. Check out this paper to learn the latest research findings related to data breaches and what you can do to protect your organization's data and reputation. 

This paper offers thought leadership to help you address challenges surrounding information security and compliance issues. It will also introduce you to the value and importance of a hardware security module as a key part of any successful information security program. 

This E-Guide provides an expert overview of software requirements management and examines issues with requirements-based testing, software requirements documentation, requirements creep, and requirements use cases. 

In this expert E-Guide, brought to you by SearchVirtualDesktop.com and Citrix, you will discover how virtual desktops can be used to meet the growing demands of today's businesses. Gain insight into the significant benefits associated with virtual desktop technology and explore the top ways VDI can improve the security of your organization. 

This paper offers a question-and-answer style discussion of data loss prevention (DLP) and why it is essential for organizations to implement in today's depressed economic environment.