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Learn how to Enhance your Online Customer Relationships by Actuate
May 05, 2009 - (Free Research)
To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention.
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Sun Systems for Oracle's Siebel CRM Enterprise: Transform Your Business for Growth by Sun Microsystems, Inc.
November 16, 2009 - (Free Research)
Consolidating and virtualizing application, web, and database tiers for enterprise Oracle® Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun's platform for the Oracle Siebel CRM software stack.
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CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.
June 01, 2008 - (Free Research)
Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.
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Make CRM Work the Way Salespeople Do by Oracle Corporation
October 08, 2009 - (Free Research)
This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
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CRM Your Salespeople Will Love by Oracle Corporation
September 2007 - (Free Research)
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
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Simplify Oracle CRM On Demand Integration by Cast Iron Systems
February 2009 - (Free Research)
Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution. Read this paper for more.
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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Differentiate Your Company with Complete CRM by Oracle Corporation
June 2009 - (Free Research)
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
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Management Excellence: Leveraging Technology and Techniques by Oracle Corporation
November 2008 - (Free Research)
One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.
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Application Performance Brief: Oracle Applications by Blue Coat
January 2007 - (Free Research)
Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.
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Choosing the Best CRM for Your Organization by Oracle Corporation
September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
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Analytics Partners - Delivering Faster and More Strategic BI by Oracle Corporation
January 2009 - (Free Research)
Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.
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Plugging In the Universal Adapter by Oracle Corporation
January 2009 - (Free Research)
Oracle User Productivity Kit is the end user training and implementation solution for Oracle and non-Oracle applications. Check out this white paper to understand how you can 'plug in' Oracle User Productivity Kit and use it as the universal adapter for all enterprise application training and implementation needs.
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Maximizing CRM Effectiveness During Lean Times by Oracle Corporation
June 2009 - (Free Research)
When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
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Video White Paper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
June 2009 - (Free Research)
The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
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Working the Way Salespeople Work by Oracle Corporation
September 2008 - (Free Research)
This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.
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Social CRM Comes of Age by Oracle Corporation
April 2009 - (Free Research)
Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.
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Connect and Empower Mobile Salespeople by Oracle Corporation
June 2009 - (Free Research)
Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
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ONE Oracle News for Midsize Organizations - Issue 05 by Oracle Corporation
June 2009 - (Free Research)
In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.
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Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions by Oracle Corporation
January 2009 - (Free Research)
Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
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Maximizing Customer Value with Oracle Business Intelligence Applications by Oracle Corporation
December 2007 - (Free Research)
This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
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