Are you prepared for your next audit? This webcast explores a new tool that expands job scheduling and server management to your server. Discover how this approach can help your organization pass its next audit with ease. 

Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty. 

This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost. 

Mobile banking is quickly growing in popularity among young, affluent, tech-savvy smartphone users in America and Canada. As a result, financial institutions will have a highly interactive and expandable line of services and devices they can use to engage their customers. 

ServiceU Corporation was challenged to deploy reliable hardware to support its Microsoft® SQL Server® 2008 environment and virtualize other applications to enhance business flexibility. Read this case study to learn about the benefits that ServiceU achieved through by implementing Dell hardware and Microsoft Hyper-V technology. 

Data breaches run rampant and there is very little information about how to build a practical, effective data security program. We'll detail the steps to take and the technologies available to keep your organization's most valuable information assets safe. Read on to learn more about protecting the database without threatening the budget. 

This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM. 

Application development professionals have better platform options to choose from than they might think. In this Forrester Research report, you'll learn about factors you should consider as application platforms evolve, four criteria that application development professionals should examine when selecting application server products, and more... 

Deduplication is an emerging technology that has the potential to help organizations improve enterprise storage and recovery performance. By completing the worksheet here, organizations can determine if they should immediately invest in deduplication. 

The monetizing of economic crime in Web 2.0 makes Web security a top priority for security pros. Traditional defenses are obsolete, so listen to this podcast and learn best practices for creating a new approach to Web security. 

In this podcast, learn about your role in legal discovery. Discover how archiving systems can help meet compliance standards and learn the ins and outs of legal discovery and compliance. Determine how to make sure your company's information is properly archived. 

Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.