When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. 

After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. 

Wake Forest University Baptist Medical Center is extending its virtual environment with the latest Intel® architecture, saving USD 450,000 on hardware acquisition and increasing IT agility. 

The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. 

Please watch this presentation featuring Brad Blake, Director, IT at Boston Medical Center. The presentation will illuminate topics such as Boston Medical Center’s decision process and successful implementation of Data Domain deduplication storage - as well as the economic benefits received by going tapeless for backup and disaster recovery. 

FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters. 

This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 

Grey Healthcare Group is one of the world's top five healthcare communications companies. Read this case study to learn how Grey Healthcare Group leveraged FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security. 

FACTS EDI (Electronic Data Interchange) is an industry compliant, electronic data interchange system that allows for the high-speed transaction processing of health information between the FACTS Systems and your trading partners. 

Healthcare organizations face a host of HIPAA Security Rule compliance challenges with the move to put patient medical records online. Lumension helps organizations address these compliance challenges by providing the proactive IT risk management and the required audit readiness to meet many aspects of the HIPAA Security Rule. 

This e-book presents healthcare specific networking issues such as the importance of networks within a hospital, wireless networking for life-critical networks, the future of health care networks, and more. 

Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met.