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Blaze Advisor 6.6 Trial Download by FICO

June 15, 2009 - (Free Research)
FICO™ Blaze Advisor® is the world's leading business rules management system, maximizing control over high volume operational decisions. 
(TRIAL SOFTWARE) READ ABSTRACT |

Finding a Route to Recovery: Four Strategies by Cisco Systems, Inc.

October 19, 2009 - (Free Research)
Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow. 
(WHITE PAPER) READ ABSTRACT |

Implementing Unified Communications (UC): How to Minimize the Pitfalls and Capitalize on Business Benefits by Avaya

September 14, 2009 - (Free Research)
As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity. 
(WHITE PAPER) READ ABSTRACT |

Managed VoIP: More Cost Effective Than You Think by Orange Business Services

July 21, 2009 - (Free Research)
Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice. 
(WHITE PAPER) READ ABSTRACT |

Infonetics: WAN Optimization Appliance Market Highlights 1Q09 by Blue Coat

May 29, 2009 - (Free Research)
Vendor market share positions shuffled once again in 1Q09: With Cisco down 30%, Riverbed down 10%, and Blue Coat holding steady, Blue Coat is back on top with 30% revenue market share. This market has essentially become a 3-horse race, with the top 3 vendors capturing roughly 3/4 of the overall market. 
(ANALYST BRIEF) READ ABSTRACT |

Practical Strategies to Accelerate Business Applications across the WAN by Blue Coat

April 2006 - (Free Research)
As more IT professionals are turning to application & server consolidation, costs and the importance of performance is growing. This white paper takes a look at acceleration technologies - the challenges, benefits, and techniques of this alternative. 
(WHITE PAPER) READ ABSTRACT |

How You Can Tame the Smartphone Monster by Cisco Systems, Inc.

November 2009 - (Free Research)
This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users. 
(WEBCAST) READ ABSTRACT |

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft

June 2009 - (Free Research)
Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device. 
(CASE STUDY) READ ABSTRACT |

8 Steps To Optimizing Your Lead Nurturing Program by Citrix Online

November 2009 - (Free Research)
During this webinar, Lead Generation Expert, Brian Carroll, will discuss how a multi-touch approach to lead nurturing can keep your prospects engaged through relevant content and timely conversations until leads are ready to talk to your sales team. 
(VIDEOCAST) READ ABSTRACT |

Free Tool: IP Address Tracker (IPAT) by SolarWinds, Inc.

October 2009 - (Free Research)
Our new IP Address Tracker frees you from the evils of spreadsheets, delivering powerful and simple-to-use features that give you a unified view of your IP address space and that enable you to manage it -- for free! IP Address Tracker makes it easy to track an unlimited number of IP addresses, see which ones are in use and which are not, and more. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Increasing Efficiencies in the Data Center - Making Your Wide Area Network Work for You by Datalink Corporation

August 2009 - (Free Research)
Please join Kent Christensen, Virtualization Practice Manager, Datalink, as he analyzes and explains WAN efficiencies between data centers. In addition to the topic of transferring data over the WAN more efficiently between the primary and secondary data centers, much of the presentation will apply to small remote offices as well. 
(VIDEOCAST) READ ABSTRACT |

Remote Branch Office Trends by SonicWALL

November 2009 - (Free Research)
In this podcast, an industry expert discusses how the recession has affected branch office growth; what’s driving change in branch offices, and how to over cover the never-ending challenge of branch office security. 
(PODCAST) READ ABSTRACT |

Dell, Intel, & Microsoft Deliver Groundbreaking Efficiency and Productivity by Dell, Inc. and Intel

November 2009 - (Free Research)
Dell systems with Intel® vPro™ technology running Microsoft® Windows® 7 can enhance your user experience and help optimize your IT resources helping to save time and money. 
(DATA SHEET) READ ABSTRACT |

Technical Overview of DirectAccess in Windows 7 and Windows Server 2008 R2 by Microsoft Corporation India Pvt Ltd

April 2009 - (Free Research)
The Windows 7 and Windows Server 2008 R2 operating systems introduce DirectAccess, a solution that provides users with the same experience working remotely as they would have when working in the office. With DirectAccess, remote users can access corporate file shares, Web sites, and applications without connecting to a virtual private network. 
(TECHNICAL ARTICLE) READ ABSTRACT |

E-Guide: Understanding Cloud Computing Benefits, Planning and Networking by Platform Computing Corporation

November 2009 - (Free Research)
In this expert E-Guide you will gain insight into the origins and benefits of cloud computing. Learn which key questions that should be asked when planning a cloud architecture, and explore the important network considerations that should be taken into account when beginning a cloud initiative. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

B2B Lead Gen: Marketing ROI Performance & Evaluation Study by Citrix Online

December 2008 - (Free Research)
MarketingProfs recently conducted an in-depth study on perceptions, behaviors and lead generation performance. Download the MarketingProfs Report to read the study's full findings and to learn how you can effectively calculate and leverage lead generation ROI within your own organization. 
(WHITE PAPER) READ ABSTRACT |

Delivering Quality Leads, Not Just Quantity: The Interactive Value of Webinars by Citrix Online

December 2008 - (Free Research)
Using interactive media such as Webinars can help marketers effectively balance quality with quantity when it comes to lead generation. Download the white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

9 Management Practices for Exceptional Webinars by Citrix Online

August 2009 - (Free Research)
This new white paper examines Webinar effectiveness at driving lead generation and outlines 9 best practices for using Webinars in a cohesive lead-generation campaign. 
(WHITE PAPER) READ ABSTRACT |

10 Quick Wins for Sales & Marketing by ZoomInfo

November 2009 - (Free Research)
In this e-book, we examine ten ways sales organizations can accelerate the progression from cold to close. From improving marketing results through pinpoint prospecting to making sure sales and marketing are on the same page, here are some tangible steps you can take to move faster from cold to close. 
(EBOOK) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. 
(PRESENTATION) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global

October 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. 
(WHITE PAPER) READ ABSTRACT |

How White Papers Can Boost Your Lead Gen Campaigns by KnowledgeStorm Webinars (E-mail this company)

October 2006 - (Free Research)
In this presentation document, white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating effective white papers that attract prospects in droves. 
(ANALYST REPORT) READ ABSTRACT |

How White Papers Can Turbo-Boost Your Lead Gen Campaigns by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
In this upcoming Webcast, "How White Papers Can Turbo-Boost Your Lead Gen Campaigns", white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating white papers that attract prospects in droves. This Webcast is presented by KnowledgeStorm. 
(WEBCAST) READ ABSTRACT |

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company)

May 2005 - (Free Research)
Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. 
(WEBCAST) READ ABSTRACT |

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