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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 25, 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. 
(CASE STUDY) READ ABSTRACT |

Dell boosts productivity by 30% by delivering rugged hardware and rock-solid service for on-site computing by Dell, Inc. and Intel

August 20, 2009 - (Free Research)
Although United States Infrastructure Corporation (USIC) was using ruggedized laptops, the computers were not standing up to construction site conditions, and slow warranty service was hurting productivity. Dell™ Latitude™ All Terrain Grade (ATG) laptop computers with Intel® Core™2 processors prove they are up to the job... 
(CASE STUDY) READ ABSTRACT |

Unprotected Laptops: The Million Dollar Gamble: How Much Can Your Company Afford to Lose? by Dell, Inc.

January 27, 2009 - (Free Research)
Read this white paper to learn more about laptop security and how asset and data protection solutions from Dell can help save your company millions of dollars. 
(WHITE PAPER) READ ABSTRACT |

ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company

February 17, 2009 - (Free Research)
When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did. 
(CASE STUDY) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 05, 2009 - (Free Research)
This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 
(WHITE PAPER) READ ABSTRACT |

eGuide: Securing Corporate Data on Your Laptops by Dell, Inc.

September 01, 2009 - (Free Research)
In this series, independent information security expert and noted author Kevin Beaver discusses laptop security issues he has recently seen in the field that you may not have considered or that you might be looking at from the wrong perspective. 
(EGUIDE) READ ABSTRACT |

Securing Laptops with Full Disk Encryption by PGP Corporation

February 16, 2008 - (Free Research)
Read this paper to learn about the driving factors behind the increasing use of laptops in business activities, the data and information security issues associated with laptop systems, the overall benefits and challenges of encryption, the overall benefits of full disk encryption, and PGP Corporation's highly effective approach. 
(ANALYST REPORT) READ ABSTRACT |

Podcast: Protecting Data on the Edge by Zenith Infotech

July 08, 2009 - (Free Research)
In this expert podcast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data. 
(PODCAST) READ ABSTRACT |

VMware vSphere File Recovery Speed Increased by 95 Percent at Isaac Agnew (Holdings) Ltd. by Veeam Software

November 10, 2009 - (Free Research)
Isaac Agnew (Holdings) Ltd is one of the largest car retailers in Northern Ireland. When they needed a fast backup and recovery solution for their VMware ESX environment that didn’t require hours of rebuilding data, they turned to the Veeam Backup & Replication solution. 
(CASE STUDY) READ ABSTRACT |

Is Your Data at Risk?: Why Physical Security is Insufficient for Laptop Computers by Sophos Inc.

June 10, 2009 - (Free Research)
Evaluating the various data security options to protect your PCs can be challenging. This paper examines the options, discusses why passwords alone are not sufficient and makes the case for strong data encryption. 
(WHITE PAPER) READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 
(VIDEOCAST) READ ABSTRACT |

Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc.

September 2008 - (Free Research)
Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met. 
(CASE STUDY) READ ABSTRACT |

TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox by Global Knowledge

July 2006 - (Free Research)
Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Protecting Data on the Edge by Zenith Infotech

June 2009 - (Free Research)
According to industry statistics, the majority of a typical company's data doesn't reside on data center storage -- it lives on the "edge." The edge may be desktop PCs, laptops or even smart phones and PDAs. In this transcript, W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Protecting Data on the Edge by Zenith Infotech

July 2009 - (Free Research)
According to industry statistics, the majority of a typical company's data doesn't reside on data center storage -- it lives on the "edge." The edge may be desktop PCs, laptops or even smart phones and PDAs. In this videocast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data. 
(VIDEO) READ ABSTRACT |

Hitachi IT Operations Analyzer Software by Hitachi Data Systems

November 2009 - (Free Research)
Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. 
(DOWNLOAD)

Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles by Dell, Inc. and Intel

May 2009 - (Free Research)
Wipro analysts gathered information from 106 IT organizations in North America, Great Britain, and Germany in March 2009. This whitepaper explores contributing factors that determine the optimal refresh rate for laptop and desktop PCs, using examples from the firms that participated in the survey. 
(WHITE PAPER) READ ABSTRACT |

Making Quality a Deliverable in Eclipse-Based Java Development by Instantiations

February 2009 - (Free Research)
CodePro AnalytiX as part of a continuous or nightly-build process, seamlessly integrate it into any Eclipse-based Java development environment, or use a combination of the two implementation approaches. 
(WHITE PAPER) READ ABSTRACT |

Cisco Continuous Data Protection for Files by Cisco Systems, Inc.

March 2009 - (Free Research)
Most analysts, including Enterprise Strategy Group, agree that performing only a periodic backup leaves data at risk, and they find that this is a major concern among the IT professionals they survey. The answer to this concern is Cisco Small Business Network Storage Systems (NSS) and Cisco Continuous Data Protection (CDP) for Files software. 
(WHITE PAPER) READ ABSTRACT |

Plan Now for Licensing Windows 7 by Dell, Inc.

July 2009 - (Free Research)
This Forrester Research paper will show you how analyzing your options for upgrading to Windows 7 can save you down the road. One of the first steps IT managers should take is to determine their firm's Windows 7 licensing strategy and how it fits into their broader Microsoft relationship. 
(WHITE PAPER) READ ABSTRACT |

Web Security in the Cloud: Reduce Costs and Secure Employees Worldwide by Webroot Software, Inc.

September 2009 - (Free Research)
Read this brief case study to learn how Toshiba France implemented Webroot's Web security service and realized several benefits, including enhanced archiving and significant cost savings. 
(CASE STUDY) READ ABSTRACT |

Reverse Logistics Management-- An Effective Strategy for Revenue Maximization in CPG Industry by Wipro Technologies

April 2009 - (Free Research)
This paper presents an overview and introduction to reverse logistics and how to manage reverse logistics in the CPG industry in an efficient manner. 
(WHITE PAPER) READ ABSTRACT |

Cost-cutting strategies for a virtualized data center: Blade servers by Dell, Inc. and Intel

June 2009 - (Free Research)
Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs. 
(PODCAST) READ ABSTRACT |

Security on a Budget by Global Knowledge

May 2009 - (Free Research)
We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security. 
(WHITE PAPER) READ ABSTRACT |

How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge

November 2009 - (Free Research)
The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008. 
(WHITE PAPER) READ ABSTRACT |

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