Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. 

Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t. 

The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments. 

Read how one of the largest banks in the southeast chose DataFlux dfPower® Studio to review and compare multiple data sources simultaneously through data quality and data integration workflows. 

Microsoft made some big improvements in SharePoint 2010, but a few problems remain that still annoy SharePoint administrators. In this month's issue, find out what's good and what's not so good in the newest version of SharePoint. Also in this issue, get started on SharePoint capacity planning, and learn how to automate SharePoint governance. 

Learn how to integrate change management into a document library using SharePoint's own framework. 

Tune in to this IBM webcast (partnered with Red Hat) to hear experts discuss working smarter using Linux desktops and the cloud, Linux collaboration and the cloud, and overall customer value. 

Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings. 

Driven by mounting compliance, security, globalization and competition issues, IT Professionals in midsize businesses are under heavy pressure to increase efficiencies and work within tighter budgets. Services automation is a proven way for addressing these challenges. 

To succeed, you need to optimally manage the entire scope of your supply chain network. The SAP® Business ByDesign™ solution helps you ensure efficient and effective supply chain operations and increase transparency and visibility throughout – and control over – your entire supply chain network. 

Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement. 

This Pocket E-Guide leads you through the compliance workflow process, including specifics on audit preparation. Get tips on when and what type of encryption is the right choice for your organization and find out how to avoid common encryption risks and tradeoffs. Read on to learn more.