Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs. 

IBM has been leading the charge for smarter collaboration solutions for the past 20 years. Learn about the expereince and expertise IBM can bring to your busniess. 

Read this e-zine for practical advice on quantifying the success of a SharePoint governance policy, how to monitor your SharePoint Environment, and integrating document management systems into MOSS 2007. 

This ESG White Paper discusses the importance of tiered storage, examines BlueArc's approach to intelligent tiering, and shows how it creates operational value for users' data storage infrastructures. 

The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions. 

The challenge of saving power while maintaining server performance has become a primary concern within the IT environment. But, the latest generation of Adaptec RAID controllers provides Intelligent Power Management software and supports a variety of techniques that, together, enable significant savings without compromising performance. 

Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 

Read this knowledge series paper for the top three myths of knowledge management as they relate to customer service. 

The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a learned MAC address with a port. It can then make intelligent forwarding decisions based on the destination MAC address. This white paper illustrates the process. 

This white paper will focus on debunking the myth that Tier 1 systems make running the business more difficult, while demonstrating that Tier 1 systems can actually make it easier for growing mid-sized companies to do the things they need to do. 

Read this white paper for an explanation of how business process management melds with complex event processing. The combination nets intelligent business processes that react to changing business conditions in real time, providing continuous visibility-in short, an instantly responsive enterprise. 

Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results. 

Government agencies face costly issues with paper due to the increasing volume and wide variety of documents that enter an agency. EMC digital office solutions enable the capture of all types of paper documents, faxes, and data. Find out more.