Insurance Company CRM White Papers, Webcasts, Case Studies and Research Papers

A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation

November 02, 2009 - (Free Research)

Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.

(WHITE PAPER)

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Reinsurance Company Improves Data Quality, Enhances Profitability with DataFlux by DataFlux Corporation

January 14, 2009 - (Free Research)

DataFlux dfPower Studio combines several tools to help standardize incoming data and assist companies in building business rules into their system.

(CASE STUDY)

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Reducing Corporate Risk: Best Practices Data Protection Strategy for Remote and Branch Offices (ROBOs) by i365, A Seagate Company

November 16, 2009 - (Free Research)

This white paper examines the vulnerabilities of today’s remote and branch office IT landscape, and details the advantages of a disk-based backup and recovery strategy for managing and protecting the data contained in these systems.

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Windows Server 2008: Release 2 Review Guide by Global Knowledge

December 08, 2009 - (Free Research)

Just what do you expect Microsoft has delivered with the latest release of Windows Server - Windows Server 2008 R2 (release 2)? Let's take a look at how different and how similar Windows Server 2008 R2 could be for you.

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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)

This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.

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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)

This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.

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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction by Microsoft

April 18, 2008 - (Free Research)

Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.

(CASE STUDY)

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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 25, 2008 - (Free Research)

After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

(CASE STUDY)

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Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online by Microsoft

May 02, 2009 - (Free Research)

The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.

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CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs by Pivotal CRM, a CDC Software solution

July 23, 2009 - (Free Research)

How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.

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Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)

Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

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CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research)

Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.

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CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)

This paper explores core principles companies can use to help them select a CRM system.

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How to Embrace CRM and Make it Succeed in Your Organization by SYSPRO

October 2009 - (Free Research)

This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.

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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft

January 2008 - (Free Research)

Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.

(CASE STUDY)

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CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft

April 2008 - (Free Research)

Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .

(CASE STUDY)

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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM by Microsoft

September 2009 - (Free Research)

Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

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Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft

September 2009 - (Free Research)

In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.

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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft

June 2008 - (Free Research)

When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.

(CASE STUDY)

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High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live by Microsoft

September 2009 - (Free Research)

Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.

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Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities by Microsoft

April 2008 - (Free Research)

Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services.

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Grow Your Business with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)

View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.

(WEBCAST)

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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft

September 2009 - (Free Research)

This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.

(WEBCAST)

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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft

March 2007 - (Free Research)

By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.

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Differentiate Your Company with Complete CRM by Oracle Corporation

June 2009 - (Free Research)

This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.

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