Industrial Field Service Management Hardware White Papers, Webcasts, Case Studies and Research Papers

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation

December 30, 2008 - (Free Research)

Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.

(WHITE PAPER)

Service Catalog Management by Axios Systems

November 05, 2009 - (Free Research)

In this webcast, Sharon Taylor, Chief Architect of ITIL V3, shares her tips for building a Service Catalog. Sharon gives practical advice on setting up a Service Catalog as well as the associated challenges and benefits.

(WEBCAST)

READ ABSTRACT |

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation

April 02, 2009 - (Free Research)

In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.

(WHITE PAPER)

Mobilizing Field Forces on Smartphones by BlackBerry

August 06, 2009 - (Free Research)

This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.

(WHITE PAPER)

READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)

Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.

(CASE STUDY)

READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)

Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.

(CASE STUDY)

READ ABSTRACT |

Sharpen Your Competitive Edge with Field Service Applications for BlackBerry by BlackBerry

August 2008 - (Free Research)

With BlackBerry wireless technology and the development of ATSG's wireless workflow applications, we have simplified collecting and managing information to save you money.

(WEBCAST)

READ ABSTRACT |

Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team by Microsoft

October 2008 - (Free Research)

Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...

(CASE STUDY)

READ ABSTRACT |

Out of the Cubicle and into the Field - Mobility Matters in Extending Public Service Delivery by BlackBerry

January 2007 - (Free Research)

This paper from the Center for Digital Government explores the drivers and benefits for going mobile in the public sector. It also includes success stories from early adopters, as well as suggestions for getting started.

(WHITE PAPER)

READ ABSTRACT |

The CIO's Guide to Mobile Applications by BlackBerry

January 2005 - (Free Research)

This paper provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email, learn about the potential benefits and costs that are associated with these wireless solution strategies.

(WHITE PAPER)

READ ABSTRACT |

Mobile Sales Force at Growing Company Benefits from Mobilizing CRM Information to the Field by BlackBerry

February 2009 - (Free Research)

Sales Partnerships needed a way to coordinate the activities of the outsourced sales force services it offers. They wanted a solution that would help maximize the productivity of the sales force by tracking sales activities, handling territory management, and creating a high level of accountability for the sales representatives working...

(DATA SHEET)

READ ABSTRACT |

E-Guide: How to Optimize Career Success with Oracle Certification by SkillSoft Corporation

November 2009 - (Free Research)

Read this E-Guide and discover the benefits of IT and Oracle DBA certifications. No matter what your role in IT, this E-Guide will help you learn to keep an eye on the industry trends and the processes used for certification.

(E-LEARNING TUTORIAL)

READ ABSTRACT |

Fast Track ERP Implementation: Advice from the Field by IFS

June 2009 - (Free Research)

ERP implementations don't have to take months or years. This white paper discusses how Colfax Corp. implemented IFS Applications in as little as nine weeks. It presents a case study of Colfax's complex but rapid rollout, and offers fast tracking tips from Colfax Business Analyst Jay Michael.

(WHITE PAPER)

READ ABSTRACT |

The Executive Guide to Business Analyst and Project Management Terminology by Global Knowledge

December 2008 - (Free Research)

In this guide you will learn the most commonly used business analysis and project management terms and it helps you better communicate with business analysis and project management professionals.

(WHITE PAPER)

READ ABSTRACT |

Which Off-line CRM solution for Field Force? by Wipro Technologies

October 2009 - (Free Research)

This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.

(WHITE PAPER)

READ ABSTRACT |

Leveling the Field: Powerful Software Solutions for Midsize Companies by Oracle Corporation

February 2009 - (Free Research)

This paper highlights the value and benefits Oracle partners bring to IT implementations through the global Accelerate program - fixed-scope/fixed-price approach that ultimately lowers costs to customers and speeds time to value.

(WHITE PAPER)

READ ABSTRACT |

Podcast: Notebooks vs. Netbooks: Matching Form with Function by Dell, Inc.

December 2009 - (Free Research)

While netbooks enable easy use of internet and web-based applications at a low price, the computing device still has many limitations in terms or processing power, storage and applications capabilities. Listen to this podcast to learn the pros and cons of netbooks and other larger format notebook systems.

(PODCAST)

READ ABSTRACT |

Mobilizing Applications Lotus Domino Databases by BlackBerry

August 2008 - (Free Research)

The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications.

(WHITE PAPER)

READ ABSTRACT |

Improving Productivity with Hosted Solutions for BlackBerry by BlackBerry

August 2008 - (Free Research)

This Podcast explains hosted applications and what are the various advantages of hosted applications to the industry.

(PODCAST)

READ ABSTRACT |

Merging Mobility with Unified Communications by BlackBerry

August 2008 - (Free Research)

Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.

(WEBCAST)

READ ABSTRACT |

Considerations for Deploying Mobile Devices on Lotus Notes Domino by BlackBerry

June 2008 - (Free Research)

Discover things you should consider when deploying mobile devices in your Lotus Notes Domino environment.

(PODCAST)

READ ABSTRACT |

Managing and maintaining mobile devices on Lotus Notes Domino by BlackBerry

June 2008 - (Free Research)

Going mobile is an essential part of doing business in Notes Domino shops; so is having the ability to securely support multiple devices. Listen to this podcast to learn more about issues facing Lotus Notes administrators deploying mobile devices.

(PODCAST)

READ ABSTRACT |

Developing an Effective Corporate Mobile Policy by BlackBerry

June 2008 - (Free Research)

By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.

(WHITE PAPER)

READ ABSTRACT |

FAQs on mobile policies by BlackBerry

April 2008 - (Free Research)

This expert podcast details the criteria for making sure your mobile usage policy fulfills your needs.

(PODCAST)

READ ABSTRACT |

CIO Perspective: BlackBerry Security by BlackBerry

October 2006 - (Free Research)

In this question and answer session, learn how Dr. John D. Halamka. MD, of the Harvard Medical School, depends on a BlackBerry Solution to keep his patient and student records secure.

(WHITE PAPER)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)