As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions. 

Yesterday's virus is today's custom malware, while denial of service attacks has been replaced with botnets. This paper examines the history of attacks of malware and the defenses needed to counter these attacks. 

Companies with mature requirements management and traceability processes achieve 75% higher success rates. Change, if managed poorly, will wreak havoc on even the most talented and experienced development teams. Learn how traceability can benefit your team by helping you stay connected, manage change, improve quality, and more. 

Read this report to learn the research findings of this study, which examined the challenges of managing Test/Dev environments and the opportunity for server virtualization and cloud computing to address them. This paper includes several graphs and an in-depth discussion of the advantages of private cloud computing. 

This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more. 

This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom. 

This release explains RIM's new Lotus collaboration features and developer tools on the BlackBerry® platform that will enable greater access to live expertise and collective intelligence through BlackBerry® smartphones. 

Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast covers market trends driving network providers to change their relationships with application developers. 

Visual representations are a fundamental component of human learning and understanding. To study the impact of data visualization, we must first look to the past and see how our ways of shaping and representing data have changed over time. This paper traces the history of visual representation, from cave drawings to the computer revolution. 

This Focus profile describes Microsoft Hyper-V and VMM. It discusses Microsoft's server virtualization history, the origins of the Microsoft virtual server technologies and solutions, and the architecture of those solutions. 

Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 

Watch this informative webinar to learn about the history of mobile banking, consumer and ecosystem trends driving mobile banking opportunity, moving banks from inquiry to revenue, and much more! 

In this podcast, virtualization expert Anil Desai provides an easy-to-understand primer on virtualization that will quickly bring any listener up to speed on the topic.