Customer Service Software Packages Software White Papers, Webcasts, Case Studies and Research Papers

Selecting an ERP Solution: A Guide by Infor

November 2008 - (Free Research)

This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.

(WHITE PAPER)

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SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)

Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.

(WEBCAST)

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Preparing for Windows 7 Migration by Dell, Inc. and Intel

December 2009 - (Free Research)

With XP support sunsetting, customers are concerned about data migration, hardware limitations, compatibility and integration of existing applications and licensing issues associated with upgrading to Windows 7.

(VIDEO)

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Sun Business Intelligence Solution for Web Infrastructure by Sun Microsystems, Inc.

October 2009 - (Free Research)

The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure.

(PRODUCT OVERVIEW)

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How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS

December 2008 - (Free Research)

This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future.

(WHITE PAPER)

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Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers by SAP AG

May 2008 - (Free Research)

This paper discusses about how technological advances are enabling improved decision making across three broad axes: simplicity and relevance, agility and integration.

(WHITE PAPER)

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Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP AG

January 2007 - (Free Research)

This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.

(WHITE PAPER)

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Coinstar Selects the Most Profitable Machine Locations by SPSS Inc. Worldwide Headquarters

May 2009 - (Free Research)

Coinstar, a coin conversion company, needed to identify new and profitable locations for their coin conversion machines. They turned to SPSS Inc.'s data integration and analysis capabilities with various demographic and geography-based variables. Read this case study for more details.

(CASE STUDY)

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EnterpriseIQ -- Beyond traditional Manufacturing ERP by IQMS

January 2009 - (Free Research)

EnterpriseIQ goes beyond traditional ERP software systems by providing a real-time foundation for collaborative and ebusiness environments. From ensuring efficient and timely delivery of products to meeting the dynamic needs of customers and suppliers, IQMS brings it all together, seamlessly.

(TRIAL SOFTWARE)

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How the Small Get Mighty: Manufacturing ERP Is Essential but Not Just Any ERP Will Do by IQMS

December 2008 - (Free Research)

As many SMMs are realizing, ERP is essential, although not just any ERP system will do, with the right ERP system in place, SMMs can get mighty and thrive in the face of bigger competition.

(WHITE PAPER)

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Case Study: Brown-Forman Implements a Warehouse Automation Solution with RF Capabilities by CDC Global Services - Catalyst

November 2009 - (Free Research)

Read this case study to learn how by leveraging Catalyst's expertise in SAP R/3 systems integration and remote data collection using SAP console, Brown-Forman was able to increase shipping throughput, improve space utilization, decrease shipping errors, improve inventory accuracy and stock rotation, and more.

(CASE STUDY)

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Good Information is Hard to Find: Guidelines for Managers Considering Open Source Enterprise Search by Lucid Imagination

April 2009 - (Free Research)

Lucid Imagination brings market-leading expertise to open source enterprise search, and can help any organization quickly design and optimize search solutions based on Lucene and Solr.

(WHITE PAPER)

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Enabling Organic Growth by SAP AG

September 2008 - (Free Research)

Discover why organic growth is the means to achieving continuous, profitable growth, and find out how your company can address some of the most common challenges in the quest to achieve it.

(WHITE PAPER)

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Save lots of money with your invoices! by ReadSoft

October 2009 - (Free Research)

This case study examines how Alcan, a global leader in aluminum products, turned to ReadSoft's invoice processing software to automate their invoice process. With ReadSoft, Alcan was able to scan all their invoices and feed the information directly into their Oracle E-Business Suite.

(CASE STUDY)

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Video: Getting started: EMC NetWorker is quicker and easier than ever before by EMC Corporation

December 2009 - (Free Research)

Getting started with EMC NetWorker is quicker and easier than ever before. Michael Wilke, Director, Software Marketing with EMC, introduces the availability of a full-version NetWorker for midsize organizations in a simple to order and easy to implement package with attractive pricing.

(VIDEO)

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HP Data Protector 6.1 software VMware Integration Installation Best Practice by Hewlett-Packard Company

November 2009 - (Free Research)

This white paper discusses the different ways for installing the Data Protector package and shows the pros and cons of each method. You can choose the method which fits your requirements. At the end of this white paper, a troubleshooting chapter lists error messages and necessary steps for fixing these problems.

(WHITE PAPER)

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Remotely Manage Wired and Wireless PCs from the Same IT Console by Intel Corporation

August 2008 - (Free Research)

In this whitepaper learn about the latest notebook and desktop PCs with Intel vPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management.

(WHITE PAPER)

eBook: Manufacturing ERP software selection demystified: How to evaluate ERP platforms by IQMS

March 2009 - (Free Research)

There are many choices and considerations in the manufacturing ERP software market - and navigating the many options to find the right choice for your organization can seem like an overwhelming task. In this E-Book, read how SearchManufacturingERP.com turned to the experts at Panorama Consulting Group find the right one.

(EBOOK)

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SAP Business Transformation Study: ConAgra Foods by SAP AG

September 2007 - (Free Research)

ConAgra Foods, Inc. is one of North America's largest packaged food companies. With the help of SAP and SmartOps, the company was able to tackle its key challenges in making its supply chain more efficient. Read this case study to learn about the challenges ConAgra faced along with the benefits achieved from implementing SAP and SmartOps solutions.

(CASE STUDY)

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EVault SaaS - World-class online backup service offerings packaged to fit your business by i365, A Seagate Company

November 2009 - (Free Research)

EVault SaaS is our automated online backup and recovery offering that provides secure, reliable, efficient protection of your organization’s critical data, directly through the Internet. With EVault SaaS, you get a world-class data protection infrastructure that lets you safeguard your data without additional capital or IT expenses.

(DATA SHEET)

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HP Data Protector 6.1 Software: VMware Integration Installation Best Practice by Hewlett-Packard Company

June 2009 - (Free Research)

This white paper provides information on how to plan and install the HP Data Protector VMware Integration in different ways.

(WHITE PAPER)

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Size Up Top Security Vendors with Comparative Security Testing by ESET

September 2008 - (Free Research)

Read this paper to learn the results of a study that examined performance evaluations and comparative tests on the ESET Smart Security Business Edition package as well as other leading solutions.

(WHITE PAPER)

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Distributed IT Infrastructures: Alternative Approaches by VM6 Software

October 2009 - (Free Research)

This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.

(WHITE PAPER)

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Bitpipe Research Guide: EAI and Web Services by Bitpipe

November 2006 - (Free Research)

Research has shown more than 30 percent of IT spending is on integration, with software costs running into the millions of dollars for large enterprises.

(RESOURCE CENTER)

MKS Toolkit for Enterprise Developers v9.2p2 - Porting UNIX applications to Windows by MKS, Inc. - Interoperability Division

June 2009 - (Free Research)

MKS Toolkit for Enterprise Developers is the ultimate in UNIX to Windows migration. Maintain a single course base across UNIX and Windows saving time and money for years to come, while cutting development time - 70%, 80%, even 90%.

(TRIAL SOFTWARE)

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