Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store. 

City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue. 

This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers' needs. 

Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates? 

Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 

Read this chapter of the e-book Email Archiving Planning: Policies and Product Selection to learn how to create and implement a comprehensive policy on email archiving that will enforce how users manage and retain email messages. 

Read this paper and learn how a successful data leak prevention system can protect your business from internal threats in this age of regulatory compliance, risk, and governance. 

The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This podcast walks you through key strategies for implementing an effective lead follow-up and qualification process 

This paper is the second in a four-part series that addresses mobile communications in the healthcare industry. Part two takes a closer look at popular communication devices and considers their usefulness and effectiveness within healthcare facilit... 

Many companies use electronic documents to conduct business, but there is only so much storage to hold all of this data. This expert webcast discusses how to archive messages without having to manually delete items on a monthly basis. Get practical archiving strategies to control your electronic information and meet compliance regulations. 

In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford. 

This webcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe. 

This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more.