FACTS® WDS™ (Work Distribution System) module is an electronic claim workflow management system for your adjusters. 

FACTS® 125™ is a fully automated and comprehensive system for the management of Section 125, Flexible Benefit plans. 

FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities). 

Check out this webcast to hear discussions from Kyle Kelt, Director of IT for VSP; Donald Light, Senior Analyst/Insurance Group for Celent, and domain experts from IBM and ILOG, an IBM Company. 

Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results. 

Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 

FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions. 

As organizations seek new ways to increase brand awareness and generate demand in more complex market environments, there has been a renewed interest in co-marketing programs. This paper provides techniques to achieve this. 

Data de-duplication has been described as the next evolutionary step in backup technology. Many vendors lay claim to the best data de-duplication approach, leaving customers to face the difficulty of separating hype from reality. This document provides the background information required to make an informed data de-duplication purchasing decision. 

FACTS EDI (Electronic Data Interchange) is an industry compliant, electronic data interchange system that allows for the high-speed transaction processing of health information between the FACTS Systems and your trading partners. 

Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 

The Xiotech Value Index was designed to establish an industry benchmark for evaluating disparate data storage systems. This formula determines each system’s “Value Index” by taking a holistic view of the system, analyzing its functionality versus its cost. Higher Value Indexs are more desirable.