This white paper is the first in a three-part series, each of which examines the challenge of implementing network security on equipment from Cisco Systems while maintaining the connectivity requirements of the business or enterprise. 

Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling. 

This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. 

Virtualization has become the standard in data centers today with its ability to allow IT pros to do more with less – but it still has its challenges. Watch this episode of Cisco TechWiseTV to learn how to overcome these challenges to take full advantage of virtualization. 

View the December issue of Cisco trainings available in this latest Nxtbook. Inside you'll find a complete listing of dozens of courses offered in routing and switching, data center and storage, optical networking, security and much more. 

Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 

This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. 

This E-Guide, brought to you by SearchDomino and BlackBerry, will teach you how to create a LotusScript agent that will make a DOS batch file automatically back up all your active BlackBerry databases to a specified folder. 

Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 

This paper explains various features (Softkeys) available to the phone while in a call state. 

This updated Forrester Research study, commissioned by Cisco Systems and Microsoft, focusses on the potential return on investment (ROI) of adopting Cisco Wide Area Application Services (WAAS) and adds the value associated with the future flexibility option of deploying Windows Server on WAAS to the branch offices. 

It sounds simple, but just try to figure out who accessed your confidential data yesterday. IT management standards insist on it, compliance standards require it, but can you deliver?