Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 

Navicure, an insurance claims processing company, needed a more robust storage and disaster recovery solution. They chose a scalable, in-house storage area network using Dell EqualLogic PS Series Internet SCSI arrays, and automated the planning, testing, and deployment of a disaster recovery solution using VMware Site Recovery Manager software. 

This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great. 

Learn how your legal team can conduct quick, effective early case assessments (ECA), dramatically reduce costs associated with processing and document review, and control your internal e-discovery process with more confidence. 

Read this IT beief to learn how Intel IT has found that whether services are kept in-house or outsourced to the cloud, the ability to perform local computing on the client offers the best user experience and the flexibility to run different types of applications. 

This paper examines solutions, both traditional software and Software as a Service models, with a proven track record in helping companies make the transition to 100% electronic AR invoicing. 

This ESG Research Brief analyzes the current state of database security and categorizes databases as a “dangerous and growing security gap”. Read this brief which offers steps to improve database security across the enterprise. 

VMware vSphere™, the industry's first cloud operating system, leverages the power of virtualization to transform datacenters into dramatically simplified cloud computing infrastructures and enables IT organizations to deliver the next generation of flexible and reliable IT services. 

In 2000, Discount Tire Company decided to bring management of its e-commerce infrastructure in-house after having outsourced it for several years. Learn how they turned to the rock-solid reliability of Red Hat's Enterprise Linux platform to handle the task of supporting their new e-commerce environment. 

In this Pocket E-Guide, you will discover expert tips for managing .PST file size, usage, and access. Learn how to successfully migrate .PST files to the Exchange information store to ensure all data is housed in one location and being backed up regularly. 

3PAR Thin Provisioning software improves storage system efficiency and optimizes capacity utilization system-wide. No more up-front capacity allocation. No more dedicating resources for each application. No more paying to power, house, and cool disks you may not need for months or years to come, or may never actually need. 

Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.