Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 

Standard remote desktop technologies offer numerous benefits based on server consolidation, but may also restrict operating systems and deliver reduced functionality. Read this brief paper to learn more. 

DFS has undergone incremental changes, all offering a basic solution for file management across LANs and WANs but the story is incomplete. In this E-Guide, brought to you by SearchWindowsServer.com and Peer Software, learn what improvements have been made to DFS in Windows Server 2008 R2 and what problems still exist. 

The Adaptive Security Appliance is the latest firewall appliance in the Cisco security arsenal and provides a number of services to protect your "trusted" network users from "untrusted" users. 

In this whitepaper learn about the latest notebook and desktop PCs with Intel vPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management. 

Organizations must now implement a secure user authentication system, which includes two-factor authentication, as a means to secure these remote connections to sensitive network resources and applications. 

Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs. 

The RSA SecurID® two-factor authentication solution, a core component of RSA's Identity Assurance portfolio, is flexible, scalable and simple to administer so that businesses can efficiently provide mobile and remote SSL VPN access to the enterprise while protecting information and applications. 

The purpose of this document is to provide an overview of the requirements for a basic NetBackup™ architecture to help customers understand which components are required in a data protection solution. 

This podcast will discuss what strong authentication is and why it is important. Doron will examine who needs strong authentication and which types of users will benefit from a more secure solution. 

A common notion is that an Intrusion Prevention System (IPS) is nothing more than an Intrusion Detection System (IDS) deployed in-line with blocking capabilities. This paper explains why that notion is incorrect. 

There is some confusion in the marketplace about intrusion-security systems. Intrusion Detection Systems and Intrusion Prevention Systems have similar names and tend to get lumped together into a single security category: Intrusion Detection and Prevention. But the capabilities and underlying design of these systems couldn't be more different.