To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention. 

This paper explores core principles companies can use to help them select a CRM system. 

This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them. 

The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements. 

Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies.. 

Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts. 

The benefits of Agile methods are becoming more obvious and compelling. While the most popular practices were developed and proven in small team environments, the interest and need for using Agile in the enterprise is growing rapidly... 

A manufacturing firm adopting the principles of lean manufacturing can effectively leverage the company's ERP system during its transition to lean. This E-Book explains what part of the plant you should start with; the importance of simplifying the ERP system; how to balance the ERP system with lean principles; and what pitfalls to avoid. 

This paper describes the principles for achieving power and cooling capacity management. 

Learn about an integrated set of user interface commands and defaults that incorporate automatic presentation into a visual analysis system. Explore best practices for graphic design and visual analysis that will enhance the user experience. 

This benchmark study showcases the operational performance benefits manufacturers are currently enjoying due to the adoption of Lean scheduling and execution principles. 

The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements. 

This paper will examine the basic premises underlying a Service Oriented Architecture ( SOA ) and describe how universal technology and service adapters, such as those from iWay Software, can help organizations realize the benefits of SOAs.