Applications For Bpo Accounts Contract Needed White Papers, Webcasts, Case Studies and Research Papers

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd

October 27, 2009 - (Free Research)

Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.

(CASE STUDY)

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Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP AG

June 02, 2009 - (Free Research)

Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins.

(WHITE PAPER)

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Integrated Contract Life-Cycle Management: Automate Processes, Reduce Over-Payments, Improve Productivity by SAP AG

June 05, 2009 - (Free Research)

Combining SAP ERP with SAP Incentive Administration and SAP Paybacks and Chargebacks provides a complete contract management solution. With this solution, you will increase market share, capture business intelligence, reduce overpayments and duplicate claims, improve compliance, and increase productivity.

(WHITE PAPER)

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SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com

May 04, 2009 - (Free Research)

The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.

(EBOOK)

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Standardize Systems for Audit Readiness and Improved Stability by Tripwire, Inc.

December 10, 2009 - (Free Research)

Sitel, Inc is a global provider of business process outsourcing (BPO). They needed to establish audit readiness and compliance across multiple regulatory standards and at the same time develop multi-tier change and configuration controls. Read this brief paper to learn how Tripwire was able to help Sitel meet all their needs and more.

(CASE STUDY)

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The Challenge to Achieve Perfect Order Management by SAP AG

January 23, 2009 - (Free Research)

Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line.

(WHITE PAPER)

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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability by SAP AG

January 23, 2009 - (Free Research)

The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.

(ARTICLE)

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Presentation Transcript: Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division

December 04, 2009 - (Free Research)

In this transcript of the webcast, TIBCO Spotfire's John Callan will discuss how you can perform Total Spend Analysis to help drive supplier consolidation, contract compliance and identify maverick spend in a user-friendly, visual analysis environment.

(PRESENTATION TRANSCRIPT)

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Delivering Operational Excellence with Innovation by SAP AG

January 01, 2006 - (Free Research)

This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.

(WHITE PAPER)

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Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division

November 17, 2009 - (Free Research)

Hear TIBCO Spotfire's John Callan discuss how you can perform total spend analysis, drive supplier consolidation, identify maverick spend in a user-friendly, visual analysis environment and address a range of KPI's.

(WEBCAST)

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Migrating to the Cloud: An Alternative for SAP Customers by NetSuite

October 14, 2009 - (Free Research)

This paper examines a hybrid model of ERP deployment that not only lowers the overall cost and resources required to migrate to a new version of SAP, but also reduces the ongoing annual costs of keeping the systems working, thereby freeing up the IT budget for more strategic investments

(WHITE PAPER)

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Podcast: Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division

November 17, 2009 - (Free Research)

(PODCAST)

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Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract by AT&T Corp

October 30, 2009 - (Free Research)

In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.

(EGUIDE)

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FACTS® PPO™ by Ebix Health, Inc.

January 2001 - (Free Research)

FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities).

(ARTICLE)

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Reducing Risk through Requirements-driven Quality Management: An End-to-end Approach by Hewlett-Packard Company

December 2008 - (Free Research)

This white paper explains a structured way to manage requirements and how risk-based requirements and quality management are inseparable from the larger process of managing the planning, test and release of a software system.

(WHITE PAPER)

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SMB Case Study: Prioritize and Work Smarter with an Automated Security Solution by ArcSight, Inc.

June 2009 - (Free Research)

Read this case study to learn how Long Term Care Partners selected ArcSight Express to achieve automated reporting, risk intelligence, cost savings, and operational efficiency.

(CASE STUDY)

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Q&A with the Small Business Administration on Recovery Act Opportunities for Small Businesses by Cisco Systems, Inc.

August 2009 - (Free Research)

To provide relief and encourage continued growth, the U.S. Congress recently passed the Recovery Act-legislation that offers economic help to small businesses to help them to survive and thrive. Read the following Q+A to learn how businesses can take advantage of stimulus funds.

(WHITE PAPER)

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Clinical Laboratories of Hawaii Says Mahalo to Google Apps Security for Keeping Data Safe and Secure by Google

December 2009 - (Free Research)

Clinical Laboratories of Hawaii was looking to implement a solution that would enable it to kill three electronic communications birds with one stone: spam protection, archiving, and encryption. Learn how they were able to use Google Message Discovery to reduce overall IT costs, improve productivity, and maintain regulatory compliance.

(CASE STUDY)

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Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives by SAP AG

June 2009 - (Free Research)

The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.

(WHITE PAPER)

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Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study by TAKE Supply Chain

October 2009 - (Free Research)

Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications.

(CASE STUDY)

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Change Management Best Practices for the Engineering and Construction Industry by Oracle Corporation

April 2009 - (Free Research)

The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects.

(WHITE PAPER)

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Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge by SAP AG

December 2007 - (Free Research)

This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.

(WHITE PAPER)

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Responding Quickly to Changing Markets: Anticipate, Adapt, Excel by SAP AG

January 2009 - (Free Research)

This paper examines how to tap into the potential of your nimbler organization by instituting efficient operations. Learn how to predict and respond quickly to changing market trends and customer demands.

(WHITE PAPER)

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How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge

October 2006 - (Free Research)

Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.

(WHITE PAPER)

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CIO Decisions Ezine Vol. 2 by CIO Decisions

September 2008 - (Free Research)

Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.

(EZINE)

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