Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable growth.

Featured Solutions & Research

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CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc April 2007 - (Free Research) This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Port of San Diego Case Study: Improve Customer Service and Lower TCO by SAP America Inc February 2008 - (Free Research) Explore how the port of San Diego excelled in its public services with SAP CRM and was able to better serve its customers, strengthen financial performance, and standardize processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC White Paper: Successfully Implement SAP Applications by SAP America Inc July 1967 - (Free Research) In this white paper, IDC shares why gaining access to the latest SAP solutions can truly accelerate time to value, which in turn can help to achieve business objectives and competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Knowledge Workers: Understanding Risks and Opportunities by SAP America Inc July 1967 - (Free Research) Learn about collaboration-intensive knowledge work, IT challenges, and related costs. Enterprise workers need access to information across disciplines, better contextual information, and collaboration tools, to protect data int... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Shaping the Future for Higher Education and Research Institutions with SAP by SAP America Inc February 2008 - (Free Research) This document discusses the solutions and best practices supported by SAP solutions to meet the needs in the higher education and research industry. It outlines the business issues this industry faces and recommended strategies for success. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SAP CRM Webcast -- Stronger Partnerships for Stronger Profits by SAP America Inc July 1967 - (Free Research) Watch this Webcast to learn how companies are using the SAP Customer Relationship Management (SAP CRM) application to build a partner channel network that reduces costs, boosts sales, and enhances processes up and down the value chain. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Delivering Customer Value: Innovative Approaches to Maintain Competitive Success by SAP America Inc July 2007 - (Free Research) This paper explores the concepts of sales growth in relation to understanding who your customers are, connecting a go-to-market strategy with technology, and using technology to sharpen internal practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America Inc February 2008 - (Free Research) Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support your AMI implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America Inc January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Other Solutions & Research Offered

How the U.S. Navy Implemented an ERP System to Improve Effectiveness by SAP America Inc July 1967 - (Free Research) When the United States Navy set out to revolutionize its business affairs - part of its strategic effort was to streamline its IT technologies. Discover how they became more agile and the benefits achieved by implementing an SAP ERP solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Strategies for Profitable Growth - Aerospace & Defense Manufacturing by SAP America Inc January 2005 - (Free Research) Examine the comprehensive strategies, solutions, and best practices for the aerospace and defense (A&D) manufacturing industry based on technical and business expertise. Learn best practices and strategies for profitable growth in your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP for Public Sector: Solutions for State and Local Government by SAP America Inc January 2005 - (Free Research) Learn how you can deliver more services with fewer tax dollars and deliver unparalleled public value, lower cost of ownership and scalability to grow affordably over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Human Capital Management for U.S. Federal Government Organizations by SAP America Inc January 2006 - (Free Research) Investigate how a U.S. federal agency uses SAP ERP HCM to strategically manage human capital resources for mission alignment and performance achievement - enabling efficient recruitment, process transparency, and new insight. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Enterprise Services Architecture for Higher Education and Research: A Roadmap for Efficiency and Innovation by SAP America Inc July 1967 - (Free Research) Higher education relies on information technology to improve operational efficiency. Discover how enterprise Service Oriented Architecture (enterprise SOA) helps leverage the current IT assets to provide improved education and research at a lower cost. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamline and Effectively Manage Student Information Systems with SAP by SAP America Inc February 2008 - (Free Research) Discover how the a Student Lifecycle Management solution using SAP supports business processes for student records, student financials, recruitment and admission, and class scheduling as well as academic services for teaching and research. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How an Aircraft Manufacturer Achieved Faster Production and Lowered TCO by SAP America Inc February 2008 - (Free Research) Learn how an aircraft manufacturer deployed a SAP Manufacturing composite application to support production of its next-generation engine - and achieved faster production and real-time analysis of parts quality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Performance Management - Financial Excellence and Beyond by SAP America Inc February 2008 - (Free Research) Read why top CFOs are shifting from their traditional financial role dealing with standardized business processes and systems to that of change agent and strategic advisor to the CEO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrate SAP Applications to Improve Flexibility, Reliability and Business Processes by SAP America Inc July 1967 - (Free Research) Learn how enterprise services architecture (ESA) combines the reliability and comprehensive functionality provided by SAP applications with the flexibility of services based on open standards. Leverage your IT assets to improve flexibility and achieve... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Solutions for Federal Government by SAP America Inc February 2008 - (Free Research) Find out how the SAP solutions provide government organizations with integrated application and technology solutions - enabling you to innovate and enhance operational efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

U.S. Army Modernized Their Legacy Management System with SAP ERP by SAP America Inc July 1967 - (Free Research) Learn how the U.S. Army Materiel command implemented an enterprise resource planning (ERP) solution that enabled them to improve financial reporting, obtain a real-time operating view, and a single version of the truth to help speed decisi... (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Delivering the SOA Business Value: A standards based open platform by SAP America Inc February 2008 - (Free Research) Discover an SAP comprehensive approach to standards which optimizes your SOA interoperability and flexibility. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

IDC: High-Performance Human Capital Management Systems Propel People Power by SAP America Inc February 2008 - (Free Research) Learn about strategies for organizations facing the prospects of upgrading or replacing their human capital management (HCM) systems in order to handle business growth and streamline internal processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

mySAP ERP & Enterprise Services Architecture: Delivering Operational Excellence by SAP America Inc February 2008 - (Free Research) Organizations need to respond faster to business demands, embrace new business strategies, leverage existing IT investments and reduce operating costs. Learn how to overcome these challenges using an Enterprise Services Architecture (ESA) approach to SOA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Compliance Costs with an Integrated Program of Governance, Risk and Compliance (GRC) by SAP America Inc November 2006 - (Free Research) Learn how an integrated program of governance, risk and compliance (GRC) can reduce compliance costs, build valuable stakeholder trust and increase transparency for improved decision making and opportunity awareness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Trade Promotion Management Webcast by SAP America Inc February 2008 - (Free Research) Find out why and how Colgate-Palmolive Company implemented the SAP Trade Promotion Management application. Learn how the integrated SAP software supports Colgate's trade promotion management (TPM) customer business planning. And see for yoursel... (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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Related Categories  •   Enterprise Resource Planning (ERP)  •   Business Process Management (BPM)  •   Customer Relationship Management (CRM)  •   Business Intelligence Solutions  •   Human Capital Management  •   Customer Service (General)  •   Supply Chain Management  •   Enterprise Performance Management/ Balanced Scorecard  •   Treasury / Cash / Risk Management  •   Sales Management